New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
Basically made a deal over the phone, even my trade which needed a major repair. He encouraged me not to have the repair done and gave me the most of any other dealers for my trade! When i got there, over 90 miles away, there was no surprises! He knew where I needed to be with my payment and that is the payment that I received. Very friendly staff. The car was even better than I expected! This is a dealer that is truly there for the customer. If you are looking for a vehicle, give them a try!!
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
Had a wonderful experience at LW. When I asked Zach if the car had any mechanical issues, he said "we stand behind our cars", and LW did not disappoint. I highly recommend, and will consider a future car purchase at this locally owned dealership.
Can’t say enough about the guys at LW Automotive. Was hands down the best car buying experience we’ve had and I have been known to buy a lot of cars. I purchased a specialty car from these guys and they were not pushy at all. It was a vehicle I saw driving past the lot. I stopped by a total of 4 times. Jeff did not seem to care one bit. I was not planning on buying the car but the last time I stopped Jeff told me a price that I could not pass up. Later on that day I had the wife take me up to pick it up. The car I purchased was a 1965 ac cobra kit. I always wanted one but never planned on buying. The overall dealings with Jeff and the fair price was why I purchased it. They were not pushy at all. This is what the car business should be like. Hope there are more places like lw auto. I will be back again for another car. Thanks guy RickJ65ac
This was the most painless and easy car buying experience I’ve ever been through. I went in and asked to see the car. Jeff walked me through it and answered all the questions I had. When it came down to the negotiating that was the easiest part. They worked with me when most other dealers just denied me. They even went out of their way to make sure I got a better finance deal then what was originally given to me. Overall this was the best experience I’ve ever had buying a vehicle. I am extremely happy with the whole process and even more happy with my new Jeep. I would highly recommend this place to anyone looking for a car with bad credit or great credit. You will not be disappointed when it comes to dealing with LW automive. 10/10 stars
After visiting a few dealers and test driving some cars, we settled in at #1 Cochran Kia of Robinson which made us feel at home. From the very beginning, Ron Gardner and his associate Patti made us feel at home. Their knowledge of the vehicles was impressive. Both went out of their way to work with us on getting a car that met out needs and stay within our budget. Ron was very clear in presenting all available incentives that were being offered and even went a step beyond in getting us the price we were willing to pay. We ended up leasing a Cadenza that is just beautiful in all aspects from styling to performance and loaded options. This car buying experience was the best I've had in many years. A special thanks to Ron and Patti for making this happen. I would definitely recommend #1 Cochran Kia of Robinson and especially Ron Gardner and Patti.
Besutiful car, my daughter loves it.Joe evev picked us up at the airport after hours on a Saturday,the only time we could pick up the car.If you need a nice used car,do yourself a favor and check these guys out!
The North Hills Auto mall team did a wonderful job by finding my family and i the vehicle we were really looking for and that was in the price range. We had a certain range we wanted to stay in and they got straight to the point when we arrived. They helped my family and i find the perfect fit that accommodated our needs. The sales people are truly professional and really care about your needs in a vehicle. Everybody there was great and if your looking for your next vehicle definitely don't waste your time anywhere else where they wont attend to your needs and waste your own time. We were looking for over a month and everywhere else they pressured us and didn't have anything that even came close to this dealership. Found the best vehicle for the best price. Check these guys out, you wont be disappointed!!!
I saw a minivan they had on cars.com and emailed them to get information about it. They replied about a day later and gave me the information I needed.
I did find a similar minivan at lower price and decided on the other one.
I did not purchase from them or even got a chance to go and see their store, but the email reply was within an acceptable time frame and did give me the info I needed.
I emailed them about the truck they had that i was interested in. They answered very quickly, within 30 minutes, and gave me all the info i needed to know. I wasnt aware it was salvaged and they include many pictures to show off the product. As well as details on repairs and everything else. Great customer service and help.
We bought a used truck. I'd been looking around for a while and they had a fair price for a very clean truck. No pressure sales, and they are very generous with the test drive. Roland and Barry were very friendly and helpful. Minor repairs were requested to seal the deal and they were completed quickly. It was a very nice used-car buying experience.
I don’t think they want to sell car to me. It took a long time for someone to come help me. Went there twice. Not sure if they want to sell to Black people
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