I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I inquired about a car they had listed through cars.com from their lot. I received a call back quickly from the sales rep who was friendly and personable. I'm not sure if I'll end up buying from them, but I am several states away and they seemed well prepared for out of state transactions.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
Just bought my dream vehicle from Hamed at Autobahn Gallery. They made the process fun and easy. The personnel are fair and truly class acts. We'll be going back when it's time for our next vehicle! Hamed...thank you!
Updates via texts from Michelle are appreciated. Having a nice loaner made it easy to be without my own vehicle while in service. Explanation of final invoice helped with understanding what was done. Cordial and courteous customer service.
Michelle Gent was friendly and gave excellent service
by MY from DealerRater.com
December 4, 2018
There was a special oil change service deal posted online. I called to confirm before scheduling the service appointment, Then I learned that was not applicable to my Porsche model when I arrived, I was quite disappointed. Michelle Gent explained the situation to me and helped me through. In the end, I didn't waste my time making the trip. She got me a discount on the service even though not as low as the special deal, the car was serviced and washed while I waited at the dealership. I was pleased with my experience.
It is always nice to get a loaner car so it makes the service experience less stressful. I like the communication, I got several texts from Michelle so I knew what was going on and there were no surprises at the end. Even though this is not my nearest dealership, it is the best value and it is always nice for it to be washed and clean. It was immaculate at pick up.
Found a great car, liked it a lot, but we were having some serious rain so didn't go back until the skies cleared a bit. Unfortunately, someone else was doing the same thing and bought the car. Lesson learned - Place a deposit! My bad, but one of life's lessons I guess.
This is a great no non-sense dealership. Recently purchased a loaded Mini Cooper S for my wife from Horatio at Select Motors. I found the vehicle posted online along with several other Mini Cooper's he had in stock. I called the dealership before heading through traffic and they let me know that they show by appointment. They asked me to come by a couple hours later which was perfect for me anyway. I showed up to my appointment and I have to say that every one of the cars at this dealership is immaculate.
These guys were straight up and knew their inventory and no xxxxxxxx. If you prefer a warm fuzzy salesman that wastes a bunch of your time, I'd go somewhere else. If you want a place to shoot it to you straight, price their cars below market(for options and packages their cars include), and get through the car buying process super quick...then this is your place. Did I mention the quality of their cars? Every single car I looked at appeared as if it was brand new. I was able to buy a fully loaded Mini Cooper S with NAV, a backup camera, parking sensors, Harmon/Kardon sound, heads-up display, etc. for about $12k less than buying a brand new one. The car I purchased is barely broken-in and still has a new car smell.
Thanks, Horatio and team for making my car buying experience extremely quick and simple. I'll definitely be back when I'm in the market for another car.
Great customer service, made an appointment was there on time was seen on time, test drove one vehicle sales person explained everything prior to his leaving the facility is just great customer experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.