LEN STOLER / TEDDY SANTOS - MOST PROFESSIONAL
November 0, 2017
I am a car enthusiast and have owned Porsches, Mercedes, as well as Ford, Totota, Volvo etc etc.
I wanted to purchase my first Hybrid and my wife deserved a Cayenne so once I searched inventory (I live in NJ), I found a great one in stock at Len Stoler. Called Chris (great guy) who then had set up an appointment with me for Teddy Santos to take a test drive.
I cannot say HOW MUCH this was THE BEST AUTO PURCHASING EXPERIENCE I've ever had. Keep in mind I've purchased from several in the past.
These are the things I would say stand out:
ACCOMMODATING - They made time for me when I needed it, and had the car READY and in front when I drove up. They allowed my wife and I to test drive and Teddy really took the time.
HONEST and TRUSTWORTHY - Teddy was very upfront about every single detail - I was surprised how transparent and HONEST he was.
FRIENDLY - Even the salespeople who werent involved in the purchase were truly willing to share details, stories, tips, and anecdotes. Frank the Finance gent was really sincere and trustworthy.
INTERESTED IN QUALITY - From their courtesy to the condition of the vehicle (even had the car detailed an extra time for things I didn't even mention but noticed.
UNRUSHED - I feel like I spent too much of THEIR time, but they never made me feel rushed.
PRICE CONSCIOUS - The price I paid was really what I expected, and I also got a solid price on my trade-in.
IMPECCABLE - Chris and Teddy are a great team (Chris is the sales manager)
I went to Len Stoler on a risk of a 3-hour drive, but it was TOTALLY worth it and I would TRULY not mind going back for my next vehicle.
Teddy Santos is THE GUY. When a guy from New Jersey says "I know a guy" and "Teddy Santos and Chris" are "THE GUY".. you know He's THE GUY.
BTW - I LOVE my Porsche Cayenne Hybrid.
Thanks Teddy and Chris and Frank.