My name is Dott and I just wanted to share my great experience at the Ernie Palmer Toyota dealership. I was referred to the company looking for a car and was treated like a VIP customer. I was helped by Mr. Micheal Weathers and he went above and beyond for me and I really appreciate that. I even mention that due to circumstances I wouldn't be able to travel to get the car. Mr. Weathers advised that it was not a problem and had the car delivered to me that same day over 200 miles later. That's how I would be like to be treated everywhere I went. Thanks again Mr. Weathers for all your help and assistance.
I must say, I truly enjoyed my experience working with Mike Passagno. From the moment I shook his hand, I felt a sense of relief with the car purchasing process... This is the first time I have set out to purchase a car on my own, and to be a honest, I was scared to death. After talking with Mike, asking 100 questions, and looking at 25 different options... I FINALLY DECIDED ON ONE... This man has the patience of a saint... THANK YOU MIKE FOR ALL YOUR HELP!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Best cars in the world. Great dealership. They made the entire process seamless and friendly. The service department is great. They never tried to talk me out of buying my car off its lease and sell me a new one. Im a repeat customer because the are fair and honest. It made buying a car enjoyable.
My purchase to buy my new Porche was very easy , John was awesome at pulling it together, and Nicki in the finance department was very efficient, the whole process was great , I would definitely recommend them
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