Awesome experience! Yaser was very professional.. Waynne in finance was very thorough and transparent. Receptionist that greeted me was very warm and inviting. No hidden fees or bait and switch.. It was a pleasure doing business! This dealership is an A++ in my book..
I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their best interests-- I have already recommended Phil to so many of my friends, he is an ASSET to World Jeep!
I have to say it is one thing to expect good customer service, but to actually receive it from start to finish when doing anything in 2018 is extremely rare to come across anymore. After entering the dealership I headed towards the customer service desk and looked over and met an associate named Fabian, after greeted with a smile and a how can I assist you, I shortly realized that he was not a sales person, but he immediately set myself up with Robert (Rob) to be assisted. I sat down, told Rob exactly what I was looking for and he complelty came through without hesitation. He set my trade-in up immediately with the previously owned manager to be able to give me a fare trade in on my current car. Rob had no issues with me wanting to look at multiple different cars. I was not rushed in anyway and was treated with the upmost respect. When I realized that my husband could not be there in time to sign the final papers on my new discovery that day (as we had family coming in and I needed a bigger vehicle right away) without hesitation Rob immediately offered to have the car delivered to my home that evening by himself personally and would bring all the paperwork with so we would have our new SUV that day. If that doesn't scream above and beyond excellent customer service I dont know what does. A huge thank you to Rob for his outstanding work and every single associate that I came into contact with. Even the associate that worked in the service department that was going to get the SUV cleaned and gassed was extremely polite . Thanks again Monmouth Landrover Dealership
Marc and Patrick went out of their way to make sure I was satisfied and happy with my new Q5. They were very professional and I would highly recommend anyone in the market looking for Audi to go see Marc in Audi of Toms River, NJ.
We went into Toms River Audi with real trepidation about what this experience would bring. Marc was an absolute delight, he was knowledgeable, friendly and not pushy at all. He was a wealth of knowledge regarding Audi vehicles and gave us several options and gave us space to process all the information. I would highly recommend both Marc and Audi of Toms River. What a great experience and what a beautiful vehicle we came home with
From the moment I arrived, until my post service sWashed car, all aspects of my service appointment were excellent: Greeters at the door, car info delivered to the service consultant, discussions regarding just what was involved in my service( since it was complimentary), and return of car just adjacent to the service area, after it was washed, everything was Excellent. Mr. Catena , owner, provides his customers with great service from the buying/leasing experience, thru the service, and finally the return/Trade in of the vehicle. That???s why this is my third lease with one of Mr. Catena???s products.
I took the 1 hour trip to this dealership on 11/24/18 after doing hours worth of research on the one, specific vehicle that I was looking for (2014 Mercedes-Benz GL 550) with them having one in stock. Finding this specific vehicle for sale is extremely rare as I only located approximately 20 within a 500 mile radius. I completed an online information request the day before and within minutes of sending same I was contacted by phone by brand specialist, Stephen Dorn. Mr. Dorn confirmed that the vehicle was in stock and available for viewing and a test ride. Considering that this vehicle was the exact year, color, had all the options desired, and its general new appearance and what I would consider very fairly, competitively priced and I made the appointment to view same immediately the next day. Upon arrival, Mr. Dorn retrieved the vehicle and it was exactly as described. It appeared to be in like-new condition and didn't take long for me to agree to purchase it. Mr. Dorn was extremely professional and courteous throughout the process. I then secured financing through Barry Crincoli on site. I've owned many vehicles but this is by far the one that I have been most excited to own! Thanks to Stephen and Barry for making it happen!!
Great experience love the new car Geury help me and yoahan finance and Mr Prado the manager, I buy Nissan versa 2017, I love this car.
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