Greg Ifill was my salesman he was the most pleasant and knowledgeable man I came across after visiting 3 other jeep dealerships. I bought the car for my daughter and he help us in ways that when far beyond the scope of a car salesman. It was truly Rev elating. He has a customer for life !!!!
London was great and the deal was smooth from beginning to end . Very up front and honest and made me feel comfortable through the entire process. I was told to come here instead of Westbury...glad I did and it was a pleasure to do Business with London and Town and Country.
Purchasing my car from this dealership was a very pleasurable experience. Special thanks to the salesman who assisted me, Folarin, for working tirelessly to make sure I got the best deal possible. Marcus and Jason also helped out and I am truly grateful. This dealership definitely exceeded my expectations.
Matt is a true gentleman. We walked in with a dream and Matt and the team at Garden City made it come true! We rolled out in no time flat with the exact Cherokee Limited that we wanted and payments lower than we expected! The service was above and beyond and we are over the top ecstatic about our new wheels!!
I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!
I love to get my car serviced here especially when I know that Angela is working. She is truly a nice person who always greets you with a smile and she knows her stuff. She really puts the "service" in customer service rep. You got a good one there Westbury!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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