Noah came through with our selling deal. He coordinated some service work promised in my deal of my used vehicle purchase. Service dept needs some better human interaction. (mostly in driving up to the doors). Today's keys are a pain. Dealerships should supply 2 sets of keys. Putting a car up for sale should be looked at closer by the techs. My idling issue had to be dealt with after purchase. A bit inconvenient, but Noah gave us a loaner.
Our sales person, Noah, was very personable. We had some concerns about the vehicle that were properly and logically taken care of. Overall, it was a great process. I would highly recommend this dealership.
In the last 3 months my wife and I both have bought our cars from Athens Dodge with the assistance of Makayla! We could not be happier. We they took time with us, answered all questions and got us both into new cars when other dealerships had jerked us around and ultimately said no. If you in the market for a new car we definitely recommend you come out to Athens Dodge and see Makayla!!
Trevor Cavanaugh was amazing to work with during my car buying experience.i went in looking at something just to have an SUV.Came out with what I really want the jeep grand Cherokee and I love it. Trevor was awesome. And so was Daiquiri the finance guy
I have purchased several vehicles over the years. This was by far the easiest experience I ever had. Makayla had everything ready to go. She communicated me every step of the way. It was worth the 5 hour drive to get my new Ram 2500.
As a student in Athens, with parents that live two hours away, I was SO stressed when my car broke down. We were worried that trading in my car and finding a new one would be a long, difficult process. Brent Kleen proved otherwise! He worked with Makayla Martinez to communicate between my parents and the bank, while managing to keep me in the loop. They took on the time-consuming process with ease???sending papers back and forth overnight, bringing a car in from Atlanta within a day and most importantly, taking the stress off of my parents and I. Brent got me in a reliable, well-priced car that I LOVE within a few days!!! My parents and I are SO thankful for the stellar service and caring personnel of Athens DCJ!
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Was looking to replace my Toyota and get into a full size truck, looked within 300 miles. Was very impressed with how quick and polite Josh was with returning my emails. He fought hard to get a deal done and we did. It was a great purchasing experience!
Charles Maxwell was very helpfull in finding me the suv that i would need to help with my family so the we had the space we needed and the comfortably for us. He is a very wonderful man and we will be looking for him again when we need a new or to trade in.
Let just say... Excellent! Bobby Hill is always accessible and treats you like Family. Pierce Nelms is a Brother that has your back. I had a rental situation while a repair was being completed at the return of the rental location time was an issue, Pierce resecued me, returned me to my vehicle so I kept my schedule. That my friend is more than service that is a Brother who has your back. Scott Maddox and his service team goes beyond service. From basic service to a major repair they find an opportunity to learn not put a bandaid on it and move on. I'm proud that Commerce Chrysler Dodge Jeep is my hometown Dealer and Friend.
A great group of people. They took their time with us and answered any questions we had and explained everything. This would be my second car I bought from them and will always go back and send others.
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
Woody Sowder was very helpful with all my online inquiries and questions. It made the buying process very easy and streamlined as we worked out the deal over the phone and had the paperwork ready before I got there. I will definitely be returning there in the near future.
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