November 6, 2018
I came to Harold Zeigler C.D.J.R. after initially visiting a dealer in Lansing, MI. I went back and forth for about an hour with the Lansing dealer until I got to what was almost a good deal. So I thought I'd check out another dealer to compare. I inquired online at Harold Zeigler's website about a 2016 Jeep Patriot and heard back from Rich Snay very quickly. Through only 2 email exchanges, he offered me a way better deal than the Lansing dealer. He asked me what I wanted to spend, and he matched it. I went in to test drive and work out a fair price on the car, and when I arrived Rich had already pulled the car up and had it ready to test drive. After the drive, we sat down and I had my excel sheet ready to make sure I was getting a fair price on my lease. Rich actually beat my expectations and gave me an incredible deal! He made the process really smooth and easy. Plus he was extremely patient with me as I crunched some numbers. I gave the buying process here 4/5 stars because although it was smooth, it did take awhile. After Rich and I agreed on a price, it still took about an hour and a half to get out the door. Although I was ready to get out of there with my new Jeep, the wait was worth it. I would definitely recommend this dealer, and Rich specifically.