I purchased a 2015 Lexus GS 350 .The car looked just as it did online inside and out .The customer service from Romi,and Alex was great very good personalities very knowledgeable about the cars they sell .
I will consider returning for my next car purchase without a doubt.
If you do not have the time / place to sell on your own, CarMax is perfect, BUT a little strategy might get you a better price. During the time before & during your car being appraised, you will be chatted up by an associate. They will ask you if you've checked online sources to get an idea of what the car is worth. It wouldn't hurt to spin this to your advantage. If I had to do it again I'd give them a slightly high target price that I want. They say they don't negotiate, but giving them your target up front might very well get you a higher price. Once they show you the results of the appraisal & price, that's final. You have to take it or leave it. Best of luck.
Jeff Huffman did an outstanding job assisting my wife and I with the car- buying process. From the very start he was upfront and honest, which went a long way in debunking the typical "care salesman" feel that we were trying to avoid.
Jeff made it clear.. his job was to ensure we purchased the right car, as opposed to simply "selling" us a car. The purchasing process was easy and stress free (we came prepared and new what we wanted). His communication skills were/are exceptional, and above all else, genuine. This was an A+ experience in all facets.
Next time you swing by P.L. Toyota (Baton Rouge), ask for Jeff. You will not be disappointed. He's a pro.
I used Gary at the dealership , we were getting a car for my so. And he was so pleasant to work with. This is the 2nd car we have bought from them and they provide excellent service. Best dealership I have worked with.
We had Charlie for our sales man and we are so thankful for him. He was completely honest about anything and everything. He pointed us in the right direction to which vehicles would work with our needs. I will forever buy from Ralph sellers.
Absolutely Best in Class experience! I had the pleasure of working with Scott (salesman) and David (Sales GM) along with the finance guy who I can’t remember his name. Nevertheless, skeptical at as most car buyers are, but quickly realized the entire team is there to earn your business. Hassle free buying at best. Went to their competition to start the deal and I’m so glad my gut was right. I highly recommend if your looking for a new car to give Ralph Sellers and team a chance at your business. Trust me when I say I wasted time other places, I can assure you had I gone here first, I would have saved a day of complete anxiety and frustration! I have to admit my personal situation (lending and trade in) weren’t the easiest they have seen i’m sure, but not only did they make it happen, but they did it with class and were able to offer me what I came into purchase. Thanks Ralph Sellers team for what you do for your customers!
Always an Excellent experience at Ralph Sellers. Todd is a great salesman. I wouldn’t buy a truck at any other dealership. Can’t wait to see When new models come out in a couple years to get Another new one
Christi Guillory was very knowledgeable and helpful, easy to work with. Would recommend her to anyone.
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