Well let me say," I got a new Mech today. why, Is because my normal Mech was not there. I must say, Dan the new Mach I had was as good as Scoot when he work on my car. Very Happy with every thing that was done. My service writer always make sure things are done wright That is Kevin. Thank You Nick Sirico.
100% pleased, Service performed and Lincoln delivered washed and ready to go. Kevin made sure all was satisfactory.
Dave the service Manager who is retiring after 22 years with parsons Ford-Lincoln will be missed. Congratulations Dave!!!
Dealing with Apple Valley Hyundai and my great salesman Steven Trevor was one of the easiest and enjoyable experiences that I have ever had in purchasing a new vehicle. He was very professional and curtious and caring. Not pushy or being in a hurry for me to purchase my new vehicle.
Apple Valley Hyundai may have great customer service staff however - the lot is unsafe and a nightmare. The lower lot is so full of vehicles that is extremely difficult to turn around to head to service department. I was almost hit by another vehicle the day of my appointment while they were trying to maneuver out of the lower lot.
The dealer was supposed to relocate to an improved lot years ago and this has not come to fruition. I feel if we as customers pay good money to purchase Hyundai vehicles, the dealer should have a safe and appropriate lot to accommodate properly.
I had an amazing experience at apple valley Hyundai. I would recommend this company to anyone and everyone. It truly was the best car buying experience I have ever had. They went above and beyond to make sure I left in a new car that day. They exceeded al of my expectations.
I have bought my last three cars at Apple Valley Hyundai, always dealing with Mr. Uzman Khan. It has been an enjoyable experience each time, and I always leave with the car I wanted at a price I feel I can afford. I will be coming back again.
This was my very first time buying a brand new car. Steven was the best dealer I have ever had the pleasure of meeting. He was very friendly and attentive and reassured me through the whole process. The whole dealership was amazing. Very friendly and personable. No one made you feel like they were only after a sale.
Pretty good overall experience. I bought a nice used car. The salesman was friendly and went with me on a test drive. My first initial contact was online via email. We set up an appointment at my convenience. When I arrived the salesman had the car pulled out and parked up front and ready for me to examine and test drive. The only thing I would complain about it is that it took quite a long time to get to the finance manager's office to complete the sale because they were having slow internet/computer problems, which caused me to wait a considerable amount of time. They were very apologetic and made every effort to try to get me going as soon as they could. I would return to this dealership in the future.
Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
I purchased a new Ford F250 Super Duty from Shenandoah Ford on Halloween night and did I receive a treat. Everyone that I came in contact with was a pleasure, very knowledgeable with zero pressure to buy. Trevor, Jay and Keith will go out of their way to accommodate you. I would definitely recommend Shenandoah Ford to anyone looking for a great deal without the high pressure sales approach. Shenandoah Ford will be my first stop when I'm in the market for a another car or truck.
I had a great experience. Everyone was helpful especially Adam Croson! You have a customer for life because of Adam and ill be getting in touch with him soon to schedule another appointment within a week or two. He went above and beyond to help me and to explain everything to me.
In and out quickly even given it was an more serious repair that required the vechicle to be at the dealer overnight.
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