This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
Good gas mileage for v6
by Gaedesa from Elk Mound, WI
December 10, 2018
It is roomy, trunk is huge, sunroof is awesome, heated leather seats are nice in the winter. Can get 34 mpg but average with city driving is 28 which is good for the size and engine. Dash is back in front of the driver unlike other Saturns.
Had to do entire transaction on line. The Jaguar was as advertised in every aspect. The purchase took one day(Tuesday afternoon). Vehicle was shipped and delivered same week (Friday morning). Immaculate and passed strict MD inspection with no issues. I cannot thank Mike enough for making this so easy. My wife is still smiling, so I cannot give a higher recommendation than that.
Fun for the Money
by TripsRick from NW Arkansas
November 5, 2018
I teased my wife that this was my transition car to a Corvette. It is so fun to drive, sporty, good looking, catches everyone's eye!
really nice service. Couldn't find a car I look but. Good for college kids. Or a start up cars. Or get service on your car
Less issues than my newer vehicle
August 8, 2018
The car has met all my families needs, has traveled all across the country as well as up and down the country as well. It seats 8, although we rarely used the back seat. Highway driving at speed is not at all loud unless the road needs work. Drives very well as a daily driver for 4 person family.
very pleased with my 2006 Volvo best car I ever owned middle village motors has a great selection of low mileage creampuffs I drove to buffalo new York and made several trips to Montauk new York my Volvo ran with no problem strongly recommend middle village motors best pre owned cars in queens
Something always breaking down
by Drive Something else from Lewisville,TX
January 12, 2019
No, the car i thought it was.. Crank shaft position sensors keep going out, oil get dark quickly after oil change, sometime hard cold start in mornings, lack of speed will no go over 90mph no matter what, and it has a bad A/C unit Heat issuse, will not blow hot air in winter, car programing ECM issuses....
I messaged this dealer about a particular car and I received a reply within a few minutes. I will visit this dealer soon. Couldn't go the first time due to a personal situation. But I liked how quickly they responded.
by Gretchen O. from Moverhead, MN
December 11, 2018
Although this car is almost 10 years old, the exterior and interior style feel modern. I am 5'2" and often find it difficult to truly get totally comfortable in many cars. I am able to make all necessary adjustments seat and steering wheel to get it just right!
My mother came in looking for an SUV and found a golden Nissan Murano that caught her attention. We were a little uncertain about buying it at first since we did not have all of the money to purchase it right away, but Jerry was incredibly nice and honest with us and allowed us to pay in monthly installments. After thousands of miles, it's the best car she's ever had and with no problems at all.
Bad Timing Belt Design
by Fawn from Sandston, VA
December 28, 2018
Overall I love this car, however in 6 years the timing belt/chain has jumped timing 3x!! The interior design is great, there's plenty of leg room front and back, the sound system is great, decide compatible. Engine is good, parts aren't super pricy, it's great on gas mileage. Handles great, love how easy the cruse control is to turn on and adjust. My mom owned this car for years had to replace the time 2x in 3 years after she had owned it for at least 4years b4 the timing went. Then my sister owned the car for 2 years, she city drove it and a few long distance trips. My mom drove it across 4 states for me to use the car for a few years. I drove the car for a week and I had the main fuel line bust the first day, get it back from the shop make a few errands over a week and the timing goes on me! I'd be happy to fix it and drive the car for the next few years, but with this reoccurring problem I'm worried about putting a so much money into fixing a problem that keeps occurring!
Just brought a car at this dealer and the experience was great. John was helpful, friendly and polite. He helped me find the perfect car which I love.
Thank you John and Pete for all your great services !!!!!
Easily the most reliable car I've owned!
by Pearsonmtcove from Burnsville, NC
December 27, 2018
Still going strong when I donated it this year with 250000+ miles. Basic model, but had SiriusXM, fold down 60/40 back seat, only three batteries, 4 sets of tires, drove all over Blue Ridge Mts, great on snow with only front wheel drive.
This place does it right! From the 1st time I contacted them to the finance process everyone was friendly and honest. No pressure from James and he took care of every detail! Financing was a piece of cake. Joe who helped me get my loan even came 1 hour away so I could sign paperwork after I got out of work!!! I Highly recommend NY Auto Find!!!
I am 77 and this is only the second used car I have purchased in the last 40 years. I was very surprised at it's good condition (interior, rust) and lack of any problems with things such as gauges, knobs, door handles, lights etc. The design is still current and the interior room is good for me. I'll update the lighting LED's and add some extras like performance exhaust, WT mats, wheels etc. This is the first American brand I have purchased in 29 years. I am surprised at the overall good quality of the car. It drives like other small 2017 SUV's I've driven i.e. Ok but not like sedans. I had a Lexus RX350 which was a better driver. It has plenty of power but poor mpg. Surprised US buyers let this car ( as the Captiva) disappear. It would be a good home for a 3L double turbo and 8 speed. I must admit it is too heavy (4000+) as is to be competitive with newer small SUV's. Great car for someone who only drives 5,000 mile per year in the snowy north.
Bought as a inexpensive replacement after accident
by Joe78 from Cleveland Ohio
December 2, 2018
Bought as a inexpensive replacement when my car got totaled. Was 3 years old with 38*** miles. That was nine years ago and now it has over 200K on it. Best car I have ever owned as far as reliability, never a major problem. Still gets 35MPG ON the road. On a mission now to see how far it will go.
I really, really liked this vehicle, until I found out it is no longer made, so getting parts for it was very expensive and hard. It ran great for the first few years, but it got older and had over 100,000 miles and things had been going wrong.
The only way I would recommend getting this car or any Saturn, would be with on great warranty.
I was nervous to buy used car at first, but everything was surprisingly very easy and simple. Got a really good deal on Nissan Maxima. Car is clean, low mileage, very attractive price. Sales manager Tony is really nice guy to deal with. Three days of intensive driving, no problems so far.
Great 2nd vehicle or Daily driver
by Hypermiler from Manistee, Mi
January 8, 2019
This car was meticulously maintained by a military member. The car rides great, excellent shape, no rust, interior and engine are super clean! Excellent sporty car with a great sun roof! You won't be disappointed!!
I purchased a used car from Ryan. Besides getting a great deal, he was knowledgeable and very professional. I will recommend this dealership to all of my friends and family.
I've had issues
by Cole95 from Richmond, IN
November 8, 2018
I bought this car in 2014 with 67,000 miles. The first 6 months, had no issues. I'm not sure how well it was maintained before it got to me, but eventually the power steering went out. Which led to me buying multiple things of power steering fluid. I went and got it checked out, and the rick and pinion needed replaced which came to be around $700! Tires have been hard to find due to the size it needs. About 5 months after the power steering was finally fixed, the heat went out and caused the car to over heat, very easily. Took it to a mechanic and there was some type of tube that was filled and clogged, so once it was cleaned out, it did just fine. This car is paid off, but I'm currently looking for a newer vehicle due to a growing family and needing more room. If it didn't have the power steering issue, it was a great first car.
purchased a used car and brought it in for service awesome !
by rbay6 from DealerRater.com
December 2, 2018
purchased the used car very nice dealership ! brought it in for its service good timely manner and washed vehicle thats what i call 1st class service thankyou all salesman who sold me the car and your awesome service department
Never failed to get me home safe!
by WindyCityGaPeach from Atlanta, GA
May 12, 2018
This car met all my needs with plenty of leg room and a spacious backseat comfy for 3 adults! ? No maintenance issues besides basic upkeep. Has better gas mileage than my current Hybrid! Hate they stopped making them. ?
ALPHONSO WAS GREAT HELPEED ME OUT AND GOT US OUT QUICK THANK YU SO MUCH FOR YOUR HELP. I LIKED MY CAR WAS A GOOD DECISION
by Normani F. from Macomb, MI
December 18, 2018
I am actually gearing up to buy my 2nd Saturn VUE. I owned a 2008 XE & getting another XE or maybe XR just because she's a great car. I really hate that Saturn had to go. Amazing customer service, great vehicles. At least they left a legacy. The VUE is perfect for me as a single. Not too big or small, great gas mileage in the 4cyl, front passenger seat folds flat. She's EVERYTHING I love in a car.
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