My process Leasing a Mercedes from Tafel motor Corporation was fantastic. The gentleman that helped my wife and I was Lawson.It was without a doubt the smoothest transition for Car leasing that I have ever experienced.This is without a doubt no exaggeration whatsoever had it not been that I locked all three of my credit scores and had to argue with the credit companies to open them up for them to have the ability to check my credit prior to getting the lease I would???ve been done with the entire process in less than an hour and a half. For me that is completely unheard of. I spent the last lease for four hours in the dealership, completely unacceptable.At Tofel Mercedes this was absolutely not the case they were 100% professional, and to the point, I totally appreciate the no BS approach to acquiring a leasing vehicle. For me there???s nothing worse than being miss led by the sales person only to find out what was promised can???t be done at the end. This never happened one time with Lawson, quite an exceptional sales man. In addition to that all the employees of the corporation were wonderful, helping my wife understand how to work the equipment on the new vehicle explaining the options that she had it was quite remarkable. I am extremely grateful for their professionalism and I will definitely be using them again in the future.
This dealership was great, especially our sales representative Lisa Hines. She went way beyond the call of duty to make sure we understood each step of the buying process; answered all of our questions; and just made the grueling process of buying a car so much better. Wonderful Staff ... Wonderful Car. We're happy!
Great EXPERIENCE! Saw my 2014 s550 on the mb web site called the Tafel dealership, and got Brandon Strong. Everything was up front. Car was all that then and some. Drove in from NC with our trade in an e350 coupe. Jarress Turner the sales manager was extremely helpful. Dana Banks was a great help too. I would highly recommended this dealership great follow thru. They even sent me some great MB shaped cookies... Try them give them a fair shot.... You won't go wrong.
We're very happy with our new car, and really appreciate your help to us, buying it.The experience exceeded our expectations. We would like to thank Brad Blackburn specially, for his dedication, advice, and cordiality. Elizabeth & Alexi
Joey was amazing to work with because he's worked throughout the dealership. He knew everything about the cars, from boot to bonnet and had experience with many of them. If you are a particular buyer who has done your homework, I would recommend Joey. Overall, the experience was fast and positive in every with, without pressure. I will recommend and continue going to Tafel and work with Joey.
Jeff understands what it takes to make the customer happy. If you are looking for a new or used car, Jeff will work with you in a such a way that makes you appreciate the car buying process. Jeff Hovious will do it what it takes to find exactly what you are looking for. I was in the market for a well maintained used car and whenever something came in he would reach out to me. Justin
If only our doctors offices ran this smooth! And our new E car is very pleasant. We prob. Never will learn all it does. Mr. Torsch's knowledge of MB autos is unsurpassed, and this is our third Benz from Eric.
We bought a new Lexus car online. Our sales consultant, Mr. Matt Gandy, was able quickly find the right car for us and personally delivered it to our home (~150 miles from the dealership). He helped us to complete the paperwork, introduced us to the car features, and offered further help if needed. It was really a VIP treatment. We strongly recommend this dealership for your next Lexus car purchase.
John Dean is Awesome, Professional, & Trustworthy!
by Carol Wesley from Louisville, KY
May 3, 2017
John Dean, Lexus of Louisville, is my go to for all service repairs. He is professional, listens to my concerns, and is very responsive when I phone for repairs in the Service Department. I believe John is an intricate part of Lexus of Louisville's Service Department Team and Success!
Thank you, John!
I purchased a 2006 Infiniti M35X in January from Katie, some recall repairs needed to be completed. I pickup the car in March which I agreed to. I looked for the owners manual which was available when I test drove the car. I ask for the manual from the dealer since Katie was no longer employed. I still haven't received the manual and service records from dealer.
Working with Lexus of Louisville made our first luxury car buying experience a breeze! We first test drove the NX 200t with Bill who was very knowledgeable about Lexus and the vehicle we drove. He was very fun and easy to work through the entire process, from the start until we drove off in our gorgeous new car. We also had the pleasure of working with other members of the sales team (Matt, Eliot, Simon, and Adam) that went above and beyond to make sure we got the best deal and had a smooth experience from turning in our old BMW to purchasing a brand new Lexus. After purchasing the car and anxiously waiting to leave the dealership, we worked with Cheryl (technical expert) who did a technical run through of the entire vehicle and gave us great tips!
We are so happy to be a part of the Lexus family with our 2017 NX 200t and are grateful to work with such a friendly, high class team at Lexus of Louisville. The service and experience we had was superb! Not to mention, the facility they have is beautiful as well!
We can’t wait to be back in 2 years to buy our second Lexus from this team!
- Angela and Ryan
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