I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Recently went by Chicago Fine Motors to look at two vehicles they had in stock. The whole process took less than 1.5 hours from arrival till leaving with the vehicle we wanted. Very straight forward process with no games.
I had been looking for a used Mercedes Benz C-300 and came across the listing for the car I was looking for. I called and was helped by Cisco who was very attentive and helpful. I had narrowed my search down to 3 cars that I had located and was sold by the responsiveness and communication received by Cisco. I was in the next day and purchased the car with no issues at all. Great experience all around. Keep up the good work. I will be back!
We drove an hour and a half to buy a vehicle. Almost all vehicles are kept inside. They were very up front, and didnt try to sell me another car. I knew what car I wanted, and the salesman brought us right to it. We were very happy with the overall experience. Worth the drive. Fair pricing for good quality. Complimentary water and snacks while you wait for paperwork, and they put some gas in the tank for me so I didn't go home on an empty tank!
The salesman was direct, and addressed the flaws first. Then he went on to explain all of the good qualities about the car.
I highly recommend this dealer.
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
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