When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
by Dawn & Daniel Evans from West Chester, Pennsylvania
December 2, 2017
I had totalled my 2017 Kia Forte on December 1st and went to Kia of Coatesville shopping for a new one. I am so happy that my husband and I choose this dealership! They are the BEST hands down! From the moment we met Malcolm Robinson, he was nothing but friendly and exceptional at his job. The whole team at Kia of Coatesville runs so smooth and efficiently at working to get you in and out as soon as possible. I will NEVER shop any where else for another car when the time comes again. Kia of Coatesville absolutely ROCKS!
This happened to be my first visit to Kia of Coatesville. Everyone at this dealership was a pleasure to deal with. The shop area was bright, clean, and well organized. They treated me as if I had purchased my car from them. To my surprise, they even checked the service history of my vehicle and performed another warranty repair that it needed!
I can't say enough good things about Kia of Coatesville. I am looking forward to taking my car back there whenever it needs service.
We were impressed with the safety features and fell in love on the test drive. We were treated like family and that made us comfortable in our buying experience. All the salespeople took the time to introduce themselves. When all was finalized they rang a bell & announced our names over the intercom and it made us feel special. Who wouldn’t want that experience? We will always buy a Kia from Coatesville.
been looking for a car for a while, and stopped in here couple times with no sucess. hubby and i went in today and FINALLY!! we got into a new jeep cherokee which we both love!!!! thanks guys, we will definetely return in the future!!.. See mark he will hook you up😀
This by far was the best car buying experience I ever had. I went to the dealership looking to trade my car, and I couldn't have made out better! We brought them a tricky negative equity situation that another dealer got me into, and it didn't scare them one bit. They worked hard to get me a phenomenal deal, a lower car payment, and again in the car I really wanted. They treated my family like family and not just another deal. We joined Team L&B, and you should too! We love our brand new Jeep Compass! A special thank you to Joe Beach and Joey Maturi for going above and beyond to help us!!
Good experience. Great dealI would recommend salesman as he was very professional. I have purchased other vehicles over the years from this dealership. I do know that the service dept is also very professional.
I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you!
I took my car to the dealership for the Takata airbag recall and an oil change and I was very pleased with how quick the process was. My car was finished in three hours. Everyone I talked to was friendly and made the process simple and easy.
From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!
i had an awful experience from a different dealership. After bringing my vehicle to Lexus of Chester springs and working with a Steve V, my mindset about dealerships in general was turned completely around. Steve went above and beyond to make sure I had a positive experience and that everything was taken care of the right way. This dealership has integrity which is hard to come by these days. I will be returning for any future service needs. Thanks steve!
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