The staff was friendly and helpful and solved my problem with my keys needing preprogrammed without killing the battery in the process. It was busy today so I waited in the lounge area, but it was clean and comfortable and I had hot chocolate while waiting. I was impressed with the neat and clean restrooms as well.
Cheap interior -felt paper for carpets
by Sueny from Watertown ny
January 20, 2019
No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.
The gang at Boardman Subaru, especially John and Joe were excellent. They greeted us cordially, answered every question accurately and after the purchase John sat in the car with us patiently explaining the nuances of the technology until we were all satisfied that we understood.
by Great Versatile Small SUv for the city from Chicago, IL
January 22, 2019
I’ve had it almost a month and love it so far. I really enjoy the versatility, but the ride and overall driving experience is really nice. I was impressed with the visibility - one of my biggest concerns about changing from a sedan to SUV. Even my wife loves it, and she hates everything at first.
Kevin was extremely helpful, courteous, respectful, and responsive to my needs and requests. He did not pressure me in any way. He was wonderful to work with, and I really appreciate all his help in my acquisition of a new (used) vehicle.
Love the styling and all wheel drive
by Jody’s 2014 turtle from Kirkville NY
January 18, 2019
Ever since I laid my eyes on the Crosstrek I have wanted one. They are a practical car with smooth styling. My wife and have taken my Crosstrek camping and on little trips and it always performs awesome.
The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
EXCELLENT value in a nicely priced car
by Victor Oneill from Lo s Angeles, Ca
January 14, 2019
Trouble free transportation in a nice looking all around good car.
Clean oil and filters and a full tank of gas and you are good to go.
Beautiful dealership! Five stars from the moment I walked in to after taking delivery of the car!! John (Janji) was an excellent salesperson and was very thorough throughout the entire process. He spent as much time as I needed going over all of the car???s features with me. Scott was helpful and explained things very well in the office when I was filling out the paperwork. Tug was wonderful while I waited to fill out the paperwork and got me a drink and brought me to the parts department where RJ reccommended a cute hat! I tell EVERYONE to go to Boardman Subaru!!!
by Sajohns32 from Phoenix, Arizona
December 22, 2018
Fun to drive. Turns heads. Many compliments. Very reliable and economical to own. Sporty and just a bit rugged as well! Never any problems. Just gas and oil! Subaru boxer engines run forever.
Kevin was great to work with friendly, knowledgeable and professional. Mike and Matt were very good as well. One of the reasons we looked at Boardman Subaru again was because of the great service we get from your service department. It is much appreciated!! Thanks gain Kevin Terry & Tammy
Most reliable car I’ve owned. Safe practical vehic
by Mcmichaelpants from Vernon, NJ
January 6, 2019
The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG
Everyone was courteous, they gave us a great price, and got us on our way quickly. We talked about up-sale items like extended warranties, but didn't push us with a sales-pitch when we declined. We will definitely be going back for our next purchase.
One of the best cars I've owned
by Scooter from Dunwoody, GA
December 13, 2018
Great car for anyone who wants dependability, great performance, comfort, necessary amenities and darn good gas mileage. There are only 2 minor features I would change about this car if I could. Great value and I would not hesitate to purchase another one tomorrow!
Buying a "So cute vehicle".and found it @ Mel Grat
by Karen from Hermitage, Pa
December 2, 2017
4.9 (373 reviews)
Overall friendliness and the sales staff was not pushy. Jim and Rich were wonderful to deal with, and made it easy buying a vehicle.
Impreza on steroids
by Mark R from Chicago, IL
December 2, 2018
Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.
Always treated very nice at this dealership. This is the third Kia Soul my family has purchased from Taylor Kia. Would highly recommend any of their cars.
Very reliable vehicle
by Hosue from El Paso Tx
November 21, 2018
The car has met my needs and I have been extremely happy with its reliability and performance. Subaru makes great vehicles and I cannot stress how satisfied I have been with everyone in the service department. Great job everyone!
I think Boardman must be the car buying hub of Ohio; and Fellman Subaru puts others to shame. It was a no pressure experience without being ignored. There's no pretense, they want to sell cars and actively work to ensure that if you are in the market, you'll be satisfied to find what you want and be assisted with every aspect of the process. The people are positive and friendly, the atmosphere is open and the inventory expansive. These are professionals who don't leave the car shopping experience to chance...you have questions or concerns - they have answers...correct answers. I feel I was dealt with fairly and was satisfied with the process. Kevin didn't play games as I've experienced at other dealerships over the years: 'Put down some money so we know you're serious'; left to rot in a cubicle while the salesman goes away to talk BS with whomever - None of that. I would definitely recommend Kevin Suchora, Boardman Subaru and they'll be my first stop when I decide to buy again.
Great car for the money
by Redsoxfan from Boston
November 1, 2018
I bought this car after a very snowy winter in the Northeast. It's my first SUV and I am very happy with it. The visibility and clearance is excellent and all wheel drive is a plus. I have to admit that the style was also a major factor as this is a very cool looking car. On the downside, the power is a bit underwhelming. I don't have a problem merging on a highway but the pickup is a little slow.
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