I have always purchased used cars in the past, but decided it was finally time to buy new! I'm so glad I chose to go to Della Subaru. Shae was the saleswoman I dealt with and she did an excellent job at explaining all the functions of the car and made the overall buying process very pleasant and easy. Thank you Della Subaru for the wonderful experience! I love my new car!!
So far so good
by Ironpen from Macomb
January 14, 2019
Owned the car for a short time so cannot comment on longevity of reliability. However, the Outback is a practical and versatile vehicle, comfortable and reasonable on fuel. Few gripes include, no mirror link to connect to android, which seems like a total waste of a big screen to not be able to mirror google maps or waze, and starlink is useless. No LED daytime lights, but side lights are LED, odd setup. Noisy upon start up, sounds like a diesel. Stock battery is underpowered and sluggish in cold weather. Good points are, comfortable on the highway with low road noise and reasonable pick up, feels safe and solid. Lots of interior cargo space and option of extra roof space with the convenience of built in roof bars. Moonroof and heated seats are also a nice option. Back up camera is good but would have liked rear sensors as the car is quite long. Pleased with the car and hopefully it will prove to be a reliable vehicle in the long run.
Just took delivery of a new Honda CRV. Wayne LaPier in sales and Steve
in Finance went above and beyond what I consider typical benchmark
customer service in this day and age. Professional, Courteous and Attentive to what we wanted in a vehicle made for a very pleasant purchasing experience. So if you are in the market for a quality new vehicle (or used) give this dealership and its people the chance to earn your business, YOU will be very happy that you did.
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
My husband and I had to buy a car and the process was a simple and fun when we walked through the doors. There was no pressure and we both felt comfortable. It was a great experience and would do it all over again!
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
Chuck, Tim and Kevin have been awesome in my recent car purchase with them. They have gone above board to make sure is everything is right and have all been courteous and professional.
Highly recommend them!
by MtnPerson from Colorado
December 23, 2018
This is a super comfortable car. The driver’s seat adjusts every which way so you can be comfy. Plenty of leg room in the front and rear. Lots of cup holders too!
My Outback is sturdy, dependable, comfortable and, as far as I'm concerned, really cool. It handles really well in the snow and is rugged enough so I feel comfortable driving just about anywhere, yet luxurious enough to enjoy long distance trips at the wheel. It is also very highly rated for safety, which makes me feel more comfortable driving my family around.
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
The team at Carter's went out of their way to find us an affordable and reliable vehicle. Chuck, Kevin and Tim have outstanding customer service. They are very professional and make you feel comfortable throughout the entire process. Hope to be customers of theirs for years to come.
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
Purchased 7 vehicles from Peter and highly recommend everyone looking to purchase a used vehicle to go see Peter at Payas auto in Williston. He is professional, honest and a pleasure to deal with.
The office area could be more inviting.
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
Peter worked with us every step of the way, even when we had to switch insurance companies to ensure the car we wanted (which took days). Our daughter loves the car (so do we). This is the third car that we have purchased from Paya's and I am sure it will not be the last.
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
I just purchased my second vehicle from Paya's Auto. I had been very pleased with my last purchase of a 2014 Ford Escape back in 2015, and now had a need to search for a sedan to replace my wife's sedan that was totaled. Working with Kyle and Tom in sales was a pleasant experience. They were low pressure, helpful, and knowledgeable of the vehicles on their lot and regarding the process of purchasing. I had my eye on a 2014 Ford Fusion Titanium on there lot, and Kyle and Tom went out of their way to make some last minute electrical repairs to the vehicle to make us very comfortable with making the purchase. After purchasing the vehicle, I noticed some minor additional electrical issues that were not readily apparent when checking out the vehicle. I emailed Tom to see if he could mitigate the issue, and he immediately forwarded to service department, who in turn contacted me immediately to resolve my concern. Rob, from service worked with me to completely resolve the minor electrical issues. I am extremely pleased with the whole purchasing process! I will purchase my next vehicle at Paya's!
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
We just bought our second new car at this dealership. We had a fantastic experience with salesman, Wade. His approach to sales was relaxed and friendly and he kept to his word on the deal we settled on without any tactics. We would definitely go to this dealership again.
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
i had a great experience purchasing a used vehicle from Burlington Subaru. I worked with Pinhas, but everyone I dealt with there was great. From day one, I felt they were being honest and fair with me on the purchase on the car. If you're looking to buy a car in Burlington or anywhere in the country, Burlington Subaru provides an outstanding buying experience.
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Excellent experience with my first purchase from Paya's. My wife has purchased two cars from them in the past and highly recommended them when I was ready for another car. Couldn't be more satisfied.
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
I recently purchased a used car from Burlington Subaru. The engine had just undergone major work by the dealership. Not long after purchase the engine was ruined when a hose carrying coolant (?) came undone. The dealership took responsibility for their apparent error and replaced the engine. When a replacement engine developed problems with the head gasket within the warranted period the dealer also took responsibility and is replacing the head gasket and related belts at no cost to us.
We could not ask for more from a car dealer. They have won our business with their fair treatment for these unfortunate mechanical problems.
Very nice car to drive.
by SamSheBut from Green Valley, AZ.
December 9, 2018
Car meets all our needs. Very good gas mileage. Very roomy in front and back seats. The area behind the back seat has plenty of room when we go grocery shopping.
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