Our primary Sales Woman was a joy to work with! :) Very proactive and attentive to our needs. All of the staff we encountered were very happy and helpful and they made purchasing the vehicle a really nice experience.
Good buying experience, as I was able to negotiate a fair price on a Tacoma in a reasonable amount of time. The dealership itself is very modern and impressive with a good atmosphere and friendly people.
MY SALESMAN, CHRISTIAN, WAS YOUNG AND VERY KNOWLEDGED! HE DID A FANTASTIC JOB OF GETTING ME THRU THE PROCESS. THE FINANCE PERSON VERY HELPFUL IN BUYING THE SUV, ALTHOUGH THE HARD SALE TO GET ME TO BUY ADDITIONAL WARRANTIES WAS A BIT TOO MUCH. IF I THOUGHT THIS SUV WOULD NOT HOLD UP W/O MAJOR FAILURES TO THE 100,000 MILE MARK (THAT IS WHEN THE VERY EXPENSIVE EXTENDED WARRANTY ENDS) I WOULD NOT HAVE BOUGHT IT.
I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
I was pleasantly surprised at the professionalism shown at the Salem BMW facility. Craig was not only extremely knowledgeable but courteous and fun to talk to. It was one of the best car-buying experiences I have ever had!! Thanks you Craig and Erin.
Matthew Trexler is the sales person who accompanied us while looking at cars. He is very friendly & sharp; he answered all questions & offered suggestions. We'd also like to acknowledge Jermaine Washington, Chris Dupont & Rich Miles for making this a pleasant buying experience. We are very pleased with our new Subaru Outback. Great folks & a great dealership. We'll certainly recommend you to folks that we know.
We came into Capitol Subaru after just purchasing a used truck 2 weeks before from another dealer. The truck was horrible and kept breaking down on us and we hadn't even made a payment yet, the other dealer would not help us at all, we were stuck with it. We didn't know what options we would have, if any, when we got to Capitol. That's when we met John Mendrin and we told him our situation and he thought they would be able to do something for us. It turned to be a very long day but John made it fun and comfortable for us and it was very low pressure. At the end of the day Capitol was able to get us out of our loan on the truck and get us in to a brand new Forester! We would like to thank everybody who worked hard on our behalf, especially John who stuck with us literally the whole day and has the patients of a saint! Thank you!
John was so knowledgeable and really got to know us when we went to the dealership last weekend for a commuter car. He never rushed us or made us feel like we were taking too much of his time while we were indecisive . . . Even though we spent our whole Saturday with him. Luckily Domino???s delivered!! John even called to follow up with us a couple of days after our purchase! Highly recommend this dealership & John!
Had a wonderful experience working with John today to get our new Forester. He was extremely helpful and knowledgeable, and just an all around nice person to interact with. Never felt pressured or like he was trying to sell us something we didn???t want. Will come back to Capitol for all of our future vehicle purchases! Thanks so much!
We called Capital Subaru after a terrible experience in the Eugene Springfield area. We spoke to Christy the internet sales manager who gave us the information we were unable to get from dealer X. They gave us a fair trade value. Actually $3500.00 more then we were offered in Eugene. Big big shout out to our salesman Chris Craig for his knowledge regarding the car. His manager Jeremaine who answered our questions with honesty and respect and love of the Eagles!! For the finance manager Mario he is was just amazing to work with. Christy the internet sales manager who went above and beyond to provide fair and accurate information! I would highly recommend the drive from Eugene and Springfield area ! We got a beautiful car nicely equipped and had a pleasant experience! Thank you thank you!!
Great salesman Riley of course, Great Outback, Great Price!!
by Subygirl from DealerRater.com
January 12, 2018
I worked with Riley via internet, received a great price. Had the deal all done prior to arriving the very next day. All went smooth and zero stress. Riley had everything prepped when we arrived, awesome way to buy a vehicle!! Thank you~
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.