I made an appointment in advance (which I recommend), and I received on-time service. Damian was my service representative, and he was both professional and kind. When the service was complete, he reviewed the service record of all the things they did and checked. He was clear in his explanations and patient with my questions. Service was completed within the time estimate I was given at the beginning. Also, thanks for the free exterior car wash that you provide -- it always feels good to drive away with a clean car in good repair.
EXCELLENT value in a nicely priced car
by Victor Oneill from Lo s Angeles, Ca
January 14, 2019
Trouble free transportation in a nice looking all around good car.
Clean oil and filters and a full tank of gas and you are good to go.
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
Don't get it.
by JAnEB.sadlystuck from Willits,Ca
January 1, 2019
We drove the subaru impress sport 2012 off ken Fowlers lot new. Not 3 months later is when problems started we have had struts leak,gaskets blow,6 months in the engine needed to be removed from vehicle due to a massive oil leak. Keep extra oil on hand as oil needs to be added between oil changes, our car just missed cut off for the recall due to this oil problem so you may qualify for free oil changes you should look into that. Our air bag is coming out of the steering wheel which subaru told me they will not fix YOU HAVE TO SERVICE THE AIR BAGS ONCE A YEAR. It's pricy!! My transmission is horrible I lack power randomly, I've had electrical issues somedays i have lights sometimes not sometimes the dash will flash all the warning lights sometimes i have 0 lights in the car at all, it blows out all my driving lights on car so prepare to replace headlights and break lights often. Windows roll down randomly and iv been locked in...YES FOKES IV BEEN LOCKED INSIDE OF MY CAR !!! electical problems DO NOT show when running a diagnosis on the car ken fowler MY DEALER says IF i can't see THE PROBLEM nothing is wrong. SOO You may have to handle electical issues yourself. The car has tire sensors that stop shifting if you run over anything and need a patch on 1 of your new 800.00 set of tires you will need a new set of tires or if you decide to patch the new tire you'll be driving with a screw driver in your emergency shift button. Classy! The car doesn't hold an alignment so your tires wear quick. So if you are buying for the safety and reliability of subaru. I WOULD STRONGLY RECOMMEND DOING YOUR RESEARCH.!!!!(with your insurance too) I wouldn't recommend subaru to anybody. I never thought I would have to dump so much money into a new car. your just buying the name not the quality they were once known for.
Compared to the dealer I dealt with the day before, this place was a stark contrast. I was at easy and didn’t feel pressured at all. Shannon was top notch and took her time to get to know me!
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
Stress free test drive/purchase.
Tony B. met us in the parking lot. Very casual, no pressure. Not like the other dealerships we went to. They made us feel like fresh meat at a piranha convention! We test drove a 2006 Chevy Trailblazer. We were looking for a pickup but had no luck after 2 weeks up and down the I5 corridor from Seattle to Bellingham. Tony B. was very patient and polite. The experience was refreshing to say the least.
So, we bought what we needed, (NEEDED not WANTED. I wanted a Lamborghini Countach but my wife said it would be difficult to fit a tow hitch on it).
Shout out also to Jeff. He helped us out by arranging a couple of fixes to the vehicle. Needless to say we were very impressed by the service. All-in-all a very pleasant experience. When we win the Lotto we will buy all our future vehicles from Dewey Griffin.
First Subaru owned - so far so good.
by TM from Lancaster, PA
December 31, 2018
Have always admired Subaru's legendary reliability and AWD, so it was an obvious choice when I needed to buy an economical AWD commuter for my wife.
My salesman, Bob H. was the best!He even came on on his day off to make sure I could test drive with no pressure or time limit. He made sure I got a vehicle that fit me. THANK YOU Bob!
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
Love Dewey Griffin! After an extensive search to replace my old Honda I landed there to buy a new Forester. They gave me a great price and, oh yeah, free car washes! Staff was polite and got me on my way quickly.
This is my first Subaru and I love it.
by neila jean from Salt lake City
December 26, 2018
My Subaru has all that I want or need. I am very impressed with my impreza. She is easy to drive, safe and has all wheel drive.
I had a great experience working with John Evans on leasing my brand new Outback 3.6 Touring. It's beautiful and the service and attention I got at Dewey Griffin was excellent. All of my questions were answered and the whole experience was so much better than any other car buying experience I've ever had.
Subaru Makes A Solid Vehicle
by Denver2019 from Aurora, CO
January 6, 2019
This car meets all of my needs. I especially love the way it handles on the highway. It drives smoothly and is quiet. I love the Starlink system that links to my iPhone. For the value I feel that you get a solid and reliable car.
We purchased a 2017 Subaru Outback Touring last week, and the experience was great. We felt well-served by the friendly sales and negotiation process, orientation to the car's options, and by the dealer's follow-up information. We feel confident that service will be equally excellent.
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
Purchased my first new car from Dewey Griffin. The overall experience was great! Brian was excellent. He answered all my questions and if he didn’t have the answer he would find out and relay to me. No pressure Sales it was nice. Facility is top notch and everyone that I came in contact with was very nice and helpful.
My first car
by Amanda from LAKEWOOD
November 18, 2018
I was going to be sure that if I could find a lifetime car on my first attempt at purchasing a car, that I would take full advantage. It looks new, drives great, AWD, and was at an amazing price for it's value. I'm glad I found this car.
This was our sixth purchase of a Subaru through Dewey Griffin, and as always they were wonderful to work with. We went in knowing what we wanted, and Sharon was able to match us up with the perfect vehicle. Lori, as always, made the financing paperwork painless and helped us know the best option for an extended warranty to keep all the high-tech bells and whistles in perfect running order for the next decade! We think of the Dewey Griffin staff--both sales and service--as family after 15-plus years with them!
Reliable. Affordable. Excellent utility.
by No Screen Name from Brooklyn, New York
January 10, 2019
Amazing sedan for the snow! Drives well. Great features. Really the only thing that’s missing for me is the automatic lock once the car is in drive and moving. You have to remember to lock the doors. Otherwise, I love it!
by Nicholas and Bethany Goodman from Sedro Woolley
November 12, 2017
My wife and I recently moved further out into the county and we wanted a safe reliable vehicle that handles the weather well. It was obvious to us that the Subaru Outback was the correct choice for her daily driver. You can't find a vehicle with better safety ratings that has the features we were looking for. The entire purchasing process was very laid back and I never got the impression that they were just trying to make a sale. They also didn't try to push a bunch of extras that we didn't need, so I really appreciated that. Overall this was an excellent experience for us. I would highly recommend this dealership. Ask for Kevin the sales manager, he's the best.
by Sajohns32 from Phoenix, Arizona
December 22, 2018
Fun to drive. Turns heads. Many compliments. Very reliable and economical to own. Sporty and just a bit rugged as well! Never any problems. Just gas and oil! Subaru boxer engines run forever.
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
by WRX Owner from New York
January 9, 2019
Drives like a dream. Can be a daily driver, and a nice calm ride. Also can have fun, and not beat on the car. Just fun, safe, and solid car. It's price point is really aggressive, for the quality of this cars performance. Interior is not "luxury", but the driving experience is amazing.
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
I owned the Legacy 3.6r limited edition. I bought it new when the next year was coming out. If you can find one that way you have found a unicorn! They hold their value! Excellent car, I wish I still had it.
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
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