Used Subaru for Sale in Clarksburg, WV

I had a scheduled oil change done on my 2015 Subaru Crosstrek. This service was done quickly and the staff was cordial and helpful. In May, 2015, I went to PA to buy my new Crosstrek instead of Jenkins, because I was given a better deal which was $3,000.00 dollars less. This was the price that we were told we should be paying for this type car in this area. The salesmen could not seem to explain why it was higher at Jenkins.

To be honest, the car is great. It looks and feels great in and out. The seats are stylish and the dash is sleek and has a large touch screen (mines a Sport model). However, there are downsides. I love how cool the screen is, but not having buttons feels dangerous. I have to look down too much to hit the buttons since I can’t feel then like a regular radio/whatever. Secondly, whoever thought it was a good idea not to make he cup holders round is crazy. Half is curved, but then it’s straightens out to look like a short bullet shape. What this means is that no cup is secure and the drinks bounce around and when you learn about it it’s from spilling coffee all over in your brand new car cuz you went over train tracks. Third, the transmissions jerks sometimes when you let off the accelerator. When it downshifts you can feel the car since back as the transmission starts to stop the car when it should be saving energy by coasting. These I’m told are normal traits in the car. Lastly, the 28mpg city rating is false. I get 20 in the city driving like a grandpa. Apparently these things suck when the engine is could and my 2 miles commute sees the worst efficiency I can imagine for a brand new 4 cylinder with such a good rating. All in all though, I like it and it’s a sexy car.

Thank you Marcus for explaining what was wrong and the repairs and cost breakdown. You’re a tremendous asset to Jenkins. As a business client support manager myself, customer service is PARAMOUNT to any business’ success. Your approach to an escalated issue saved my relationship. Thank you!

Just love this car. So economical and a wonderfully smooth ride. Best value for money. It was a no-brainer. I also got a lifetime warranty which was explained really well by the financial manager

I have no complaints because every time I take my car to Dealer they take care of everything in a fast , pleasant manor. And it's even better with new express lane so no oil change appointments. They are doing great job.

The people were great! Everyone treated each customer as if they were the only one there. The facility was immaculate! It did not smell like a car dealership and service center! The waiting area was very comfortable, and the coffee was fresh. Thank you.

Has ample amount of legroom for the driver for the size of the car. Love the quality of rear camera! Also enjoy the great safety feature it has.

Very friendly & efficient. Explained everything that was done to my Forester..

I like this vehicle except for the engine shutting off when stopped. it does have an override switch, but if I forget to set it the engine will automatically shut off. that's the only thing I don't like about this car.

I have used their service department for all sorts of maintenance work on both of my cars. No regrets.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

Our vehicle was ready sooner than anticipated, much to our liking.

Just purchased my new car. Already i feel a huge difference in comfort and how well it controls. I look forward to the years to come with it

I was on a time schedule and they got me in and out on time, very appreciate of that

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

Service is always awesome here. I never have to wait long.

Looking forward to driving it for a long time and enjoying the great gas mileage and great comfort. Also love the all wheel drive for bad weather.

My car was just out of warranty, but they fixed the shifter plate in my 2017 Outback free of charge. Awesome dealership.

It's a pretty little car. I got the white. It does have excellent outboard visibility which was important to me . The seats are comfortable and I wanted it for the safety ranking, the AWD and the visibility all of which are as promised. It is the smallest car I've had in 40 years but has room for what I need at my age. However it did not get better than 19 mpg city and highway and they had to put a new engine in it. Now it is averaging 24 and can get 32 on the hwy in favorable conditions. I like the heated sets on the lowest setting and am happy to have the back up camera although it is nearly useless after dark-very blurry. I think it accelerates fast enough. I am not happy to not have retained auxiliary power which I thought was standard on something at this price : $26,0000. It is a huge nuisance to have to turn the car back on to close the sunroof or roll a window up or down, The sound system is horribly overcomplicated. Too many unneeded warning indicators which are pretty tiny and take research to figure out.I like the driver info center. I'm getting older and would prefer a car with fewer rather than more features. I had to search hard to find one with a compass , which I still find useful and essential but it is placed-way up in a corner of the rearview mirror. Should be on the dash somewhere to be really useful. The salesforce and the mechanics are very responsive and the car is generally well made. They fixed the engine without complaint. So they get points for that. I just think it is complicated in ways that are not helpful.

This Service department runs like a well oiled machine! Everyone knows their job and they do it well. I went in for an inspection and was out of there is 37 minutes and they were very very busy!! As I've said before I will not go anywhere else for sales or service but Jenkins! Keep up the great work!!

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.

Upon arriving on the lot I found the car I was interested in and took a look at it. I knew I wanted to test drive it so I went inside, after taking about 5 steps through the door I was greeted and asked if I had been helped. I was quickly led to a salesman and set up for a test drive. After the test drive I was interested in seeing what kind of deal I could get. They quickly assessed my trade and gave me an offer and also ran my credit to see what payment I would have. Everything worked out and even with a few small difficulties (mostly my own) I ended getting in the car I wanted in no time at all. The whole process was quick and hassle free and everyone I encountered was friendly and proffesonal.

love my new legacy can't wait to see how it handles the harsh New England winter. Great ride,Great on gas all the safety features you can think of

We had an excellent experience with Jenkins Subaru Hyundai. We were moving my son from California to West Virginia to attend West Virginia University. We had a very limited timeframe for traveling and we needed a new car as soon as we arrived. Prior to, we made a short visit and looked at other Subaru dealerships and we didn't get the same response and attention as we did with Jenkins Subaru (keep in mind, we have not even visited them). All of our transactions was done via phone calls. Damion McGinley prepared all the necessary paperwork for us, to make it a short process once we arrived. The entire staff, from Finance, Sales and Management were very welcoming, not like the Subaru dealer in Washington, Pennsylvania, who never even took the time to acknowledge us. We had a little incident with the car and saw some scratches. We brought it back to the dealer to see if they can fix it and they were more than happy to service us without hesitation. The car looked brand new again. I highly recommend Jenkins Subaru.

I like all the safety features. That's what sold me on the car. And it is excellent for the height challenged people. Very comfortable and easy infotainment center.

This was my second purchase from Jenkins, and they have been servicing my Forester for 3 years. Everyone there (owners, sales, management, reception, service, finance) is focused on making sure you are totally satisfied and happy. Very, very highly recommend this dealer and service department!

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

Excellent. The entire process and everyone involved in the process were friendly and exceedingly helpful. Jenkin's Subaru is a class car dealership from the top down.

I love Jenkins! Bought my first car here and everything from the buying experience down to the repair/ maintenance work has been amazing. Their work is great and the staff is amazing!

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

A very good experience with sales person, Chris. He really went out of his way to meet all my requirements. All went smoothly and he answered all my questions. He found the car I wanted in the color I requested. Every thing was handled very professionally. I would recommend Jenkins for all your auto wants and Subaru for anyone who wishes a car that will give you a long and happy experience.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

-They give you GREAT price with your car compared to other dealers -The sales was very polite and professional with the email exchange and phone calls. -The manager and other staff were very kind. -Their facility has excellent stocks of cars and repair area is very organised and clean Was going to buy a used car but ending up buying a new car. This is how great their price and service is. Definitely consider buying if you like Subaru and live near Bridgeport, WV.

Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction. Customer service at its best !

I first owned a 2013 impreza. I totaled it at 103,500 miles and bought a 2018 impreza with 7800 miles. You would think after 5 years Subaru would get their bluetooth connectivity issues fixed. But obviously not. I'm playing music in my car get out of my car with it still running, get back in my car put it in reverse and my phone randomly disconnects and will not reconnect until I restart the car. And heaven forbid you take your seat belt off a split second before you put it in park because it will beep like crazy even after it's in park! So stupid! I feel like my 2013 impreza was a little quicker as well. My 2013 had all the recall/lawsuit problems so hopefully the 2018 is better build quality . Other then those small problems it's been a great car and I like it.

I'm at the very beginning of using my new Subaru Impreza and I can not rejoice that this is exactly what I wanted, there is enough space for legs and shoulders, the car is fast and very maneuverable and most importantly has all wheels drive like the rest of Subaru. Very pleased with the purchase and especially the price for lease.