Used SUVs for sale near Downs, IL

Jarrod made the car buying easy and painless. Got the cars we wanted try. Great buying experience.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Didn't buy a vehicle from Heller but they were very attentive to my inquiries about a vehicle.

I love my 2021 Nautilus Black Label. I love all the wonderful safety features that comes with this brand. The sound system is absolutely phenomenal and feels as though you have a live concert going on. The panoramic moonroof offers a nice view, not to mention the seats where it gives you the option to have a massage for both driver and passenger. You can control your own air and heat from the back, and the storage area is roomy. I just can't say enough about my Lincoln Nautilus. Lastly, the Lincoln app is totally awesome, as it alerts you every time you are someone enters and exit the vehicle also alerts you if there is a passenger in the back seat. It also keeps track of your maintenance schedule, can schedule maintain. With the Black Label you can set up to have someone pick up and drop off a loaner car right at your home. This is my 2nd Lincoln, I also own a 2011 MKX. The Nautilus replaced the letters and they gave them names. My license plates are Linc1 and Linc2.

I work with Chris the sales manager and he was real professional sold me a Cadillac Escalade the truck was in great condition treating me like family

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I did not end up purchasing a car with this dealership however I did not because of the honesty of the dealership. The dealer fully disclosed prior damage the vehicle had and the repairs. It was my decision to not purchase because of the damage.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Well, first thing is first. This is a great American luxury suv, problem, just that. We Americans worry too much about things we don't need and forgo things we do and thus you have most American companies especially auto manufacturers. Charge a lot but receive very little in durability but ague that it's offered at least. Precisely why the Japanese and recently the German luxury manufacturers do it better. They are not just trying to make a xxxx load of money, they actually care that their products are what they are being hyped as and stand the test of time regardless of the deepness of their customers pockets. So does the Lincoln produce a great product, Yes and No and that's a problem in this class as their asking price. For $60+k the vehicle shouldn't have any negative reviews let alone quality issues. The American car makers are an unfortunate mixed bag and leave me always expecting more. Maybe the true intent after all, planned obsolescence. Non the less I'd recommend a good extended warranty because when things fail outside of warranty, most likely it will cost more then the vehicle in the 1st place.

The car is a wonderful step forward for the Lincoln brand. The screen is the perfect blend of capability without distraction. Ignore the reviews about bad dealerships as it's about the car and not bad sales people. It's sylish, capable and comfortable!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I purchased 2024 Lincoln Navigator few weeks ago. After researching the Mercedes GLS 450, BMW X7, Audi Q7, my intention was to purchase the Mercedes GLS 450. On the day to make a decision, I decided to test drive the Lincoln Navigator. Once inside the Navigator, the interior space, materials, and comfort immediately put the brakes on the Mercedes. The seats for the driver and passenger were the most comfortable I'd sat in (30 way adjustable). The amount for wood detail, gave the cabin a rich feel. Lincoln's decision to keep buttons and nobs to control basic functions like climate control, music volume and seat comfort like heating and ventilation were a real plus. The trend recently is for auto makers to use larger digital touch screens to control many if not all the functions in the car. ( Range Rover sport, Telsa SUV's). The second row captain chairs with the center consul felt more like a lounge area, plenty of room. The main difference between the cars I evaluated was the ride. I found that I liked the higher and larger driving presence on the road. I will say the Mercedes GLS had a smoother ride and the BMW had a more agile driving experience. However , the independent suspension system with road anticipation technology in the Navigator provided a smooth and comfortable ride. The technology on board the Navigator make driving this full size SUV very easy. At the end of the day, I realized, I wanted a comfortable, spacious, well appointed SUV, and Lincoln Navigator "checked" all the boxes.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Because of my age, 82, making a decision to transition from a traditional large sedan to a mid-sized SUV was a serious decision. It was also serious because this may be my last car of my lifetime. The 2024 Nautilus might be characterized as a young man's car. There is its extraordinary collection of technologies, its one-of-a-kind electronic wrap-around display system, and its multitude of new safety features. None of them are daunting to manage and none should overwhelm a senior driver. Lincoln did not substitute luxury with bells and whistles and neither did it sacrifice one bit of reliability with style. The Nautilus was purchased after comparing it to all of its head-to-head competition and there are no regrets. If this is to be my last car, so be it.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

I love my aviator reserve. It is so comfortable and easy to handle. It turns on a dime. The ride is smooth and quiet. I do miss the luxury of my black label navigator but in comparison, the aviator is much easier to handle and park because of its size. We have had many recalls, but no issues otherwise with our vehicle. I am proud to on this vehicle and I love driving it.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

More power than a v8. Rides like a dream. Every luxury you could want. This car has never given us any problems and is absolutely the best for a long road trip.

Solid American comfort and performance - nothing extravagant but what you would expect from Lincoln. Comfortable, solid performance and full of all the modern features you see on luxury cars

Overall, very satisfied with our Lyriq. Beautifully designed and mostly trouble free for literally a brand new vehicle with brand new technology. Solid and comfortable. One complaint is that super cruise works sporadically. One day on a certain stretch of highway, It works fine, the next day,not so much. What’s up with that? Would also love to see more than a measly six month trial on OnStar. Unless you pay for an OnStar subscription, you can’t track your vehicle through the app or even start it from the app. Come on Cadillac you’re not Chevrolet, you can do better, especially for this important vehicle.

I have the Black label version. The multi-Way seats with massage in the front are absolutely amazing. Even the second row is pretty dad gum comfortable. There is plenty of room for four large adults to be comfortable even on a long trip. As mine is multiple years old and has probably 60,000 miles on it, The air conditioning has a mind of its own and occasionally the blue cruise highway hands-free driving for no reason just stops. The infrared system that looks at my eyeballs and is probably scorching them to be honest during certain parts of the day gets really upset and says that I'm not looking at the road even though I actually am. I always let the car sit when I first started up until the fast idle drops to a slow idle. I change the fluids twice as often as required by Ford. All in all, this has been to date a super reliable and solid vehicle that is extremely comfortable and actually gets great gas mileage on the highway.

Red 2021 Ford Bronco Sport Big Bend with less than 7,000 miles. I love the over handling and performance. I've done great extensive upgrades. ie....hood spoiler, door side guards, exterior and interior accessories...!