Used subcompact SUVs for sale near Gates, NY

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

The reason why I am writing this is because I know the mileage is off because there is no way I can drive 100 miles in the city in one day it's not possible. This is a complaint for me because I feel it needs to be looked at.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

This is my second car purchase from West Herr. Steve C was great to work with. Went above and beyond to explain the many options.

Amazing car for the value! Looks great and drives even better. I'd recommend this car for family as two car seats fit perfectly in the backset :)

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

My wife and I bought a 23' Jeep Compass Limited with 15K miles. We were looking for something small but also a vehicle that could offer 4x4. My initial impression of it at the dealership was that it has an awesome exterior paint color (granite crystal) and black wheels to compliment it. The car drives great on the highway and city. It's a very comfortable ride and the car can turn on a dime! I am currently averaging 30 mpg while commuting to work each day. I have noticed the car will sometimes have difficulty up shifting. As long as I apply more gas it eventually gets over it. Not a big deal for me as my last vehicle would do the same thing. The rear view camera is nice on the Compass, however it is completely useless at night. Overall we are very happy with our purchase.

Karen and DJ helped my husband and myself get into a 2017 van and it was the easiest experience we have ever had. We had been looking on and off for over a year but when our old van decided to really quit we needed something fast and they sure made the process enjoyable and easy. We can’t thank them enough, we love our new van!

Chevy Trax is the best car ever! I have a dark blue metal flake and it is beautiful. I don't know why people gripe about the motor noise. Trax has no motor noise! Good gas mileage. I love the way it sits up high it's fun to drive. I would never drive anything but my Trax. I recommend Trax to everyone!

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

My daughter purchased a used Honda CRV here about 2 months ago. There were a few minor issues with the car that were repaired prior to the purchase. That was done as promised. However about 2 weeks after taking possession of the car the safety features were disabled and the dash lit up like a Christmas tree. We brought it back and they had their service Dept. work on it. Fast forward a few days after that repair and it happened again. They took it in and ended up replacing the radar system and re-calibrating the safety features. They did all of this at no cost to us. Manager Thomas Conradt and salesperson, Rachel stack were great throughout the process. They took care of us as they said they would. In todays world of getting stiffed by seemingly everyone, this restored our faith in humanity. Vision Nissan was great! I'd buy another vehicle from them in a heartbeat. In addition to this, they gave us a good price on the car and a fair value for our trade. If you're looking for a car head over there and talk to them. They can help you.

We almost got in a wreck just now, the car in front of the car in front of US slammed on their breaks. Our Kia Seltos 2024 beeped and then my husband pushed the breaks...none of us hit each other!! Thank you, Kia!!!! It was scary, and I could tell our car noticed the sudden stop before we did!! Thank-you!!

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

Eli is the absolute best! The vehicle was perfect when I arrived there, it drove beautifly and Eli was super respectful and personable. Would recommend this dealership to everyone!

I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!

I love my Chevy Trax I bought it in 2023 its a 2024 it drives good get awesome gas mileage drove from Oregon to Oklahoma and back and one more time to Oklahoma no brake dows yes its lower to the crowd but for me its perfect to get in and out It has a lot of room in back seat and back of car for shopping It only hat one problem the Moniterscreen whent out but the Recall fixt it

I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!

Bought to replace a Cruze that was a real road warrior . 2025 Trax 3 cyl does 70 mph plus on trips with 3 adults in comfort . LS model had no rear hatch cover . Bought one off FB Marketplace for $10. Dealer wanted $235. Used the rubber floor mats from the old Cruze and snapped right into place on the Trax for the winter weather . Doing more frequent oil changes because of wet belt setup . Originally wanted a Buick Envista but felt the $21200 Trax was basically the same car for thousands less .

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

I love my car!! Easy to get around, park anywhere and fun to drive!!! I find myself “needing “ to go somewhere because I need an excuse to drive it.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

MPG far exceeds EPA rating during warm/hot months with an average of 50-55mpg during regular commute. it does drop during winter months but it bounces right backup as soon as warmer temperature. Touring model has '18 wheels and excellent for long distance ride and everything works seamlessly and rock solid reliable with 60k odo on original tire. Niro has safety system that the our new Lexus NX350 that cost 2x as much doesn't have. sound is automatically reduced when reversing.

My salesperson, Ricky, made my 2025 Ford Bronco Sport purchase incredibly easy. I had not been planning to buy a new vehicle yesterday when I brought my 2021 EcoSport in for service. But I decided to venture into the showroom and the rest is history. West Herr had many vehicles to choose from and It was easy to fall in love with my new Bronco. Ricky made financing, my trade in and insurance a seamless process. From the time I first stepped into the showroom until the moment I drove away in my beautiful new Bronco, it was about 6 hours! Thank you Ricky and West Herr Ford of Rochester. And Go Bills!

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

Simply excellent service for my Trailblazer. Mike is always courteous and caring. And the car is done on time.

This vehicle is so beautiful, the space is perfect. The modifications in the car are amazing. The vehicle drives very smoothly, perfect to take on a road trip.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

Fabulous car. Extremely happy with the purchase, performance and deal. I knew this was the right vehicle after reading the previous reviews. Thanks to all!!

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

this is a well engineered vehicle with outstanding fuel economy . I just got 137 mpge on a short to the store and I was running on ev only.The car Goes 26 mile on ev only and then the hybrid takes over for 450 Miles.

Steve from sales provided a great experience for the purchase of my new vehicle. He was easy to work with, knowledgeable and very communicative. This is a place I’d definitely use again, with Steve as the sales associate. He went above and beyond to meet my needs and make the process smooth. My purchase was done virtually, so communication was key - Steve delivered!!

Like the Auto 4 wheel drive living near Buffalo, N.Y. So far short trips only, comfortable, have the LT model good gas not fantastic, ride good because of large tires, a little stiff.