We. Quit using this dealership 5 years ago based on their high pressures sales techniques- swore we would never go back to Germaine.
with new ownership we stopped by for a second price comparison -frankly not expecting much.we talked with Austin and 20 minutes later we bought a new Tacoma from him. No pressures , honorable sales person- great manager, perfect and easy experience- VERY impressed!
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
So I’ve been coming here for a couple years now and I can honestly say jay there is no other place I would ever go to service or buy and new car from. David Shinn in the sales dept is the best. I’ve teventky been looking into buying a new car and he’s been super patient and understanding with me. He’s easy to talk to and run numbers with with there being no pressure which is nice because I find it to be an already stressful situation. They’re all super professional and pleasant!
I came in for service, and while I was waiting for my car I spoke with a very nice sales person named Amanda. She asked me if I needed help and I told her I was just waiting for my car. She was very friendly and knowledgeable and after speaking with her for a while about some of the deals available right now on the new 2018 models, I decided to speak to my wife about upgrading into a new F-150. She helped me through the process and we love our new truck!
My salesman was Josh Yoder who was extremely helpful and patient without being overly aggressive. He guided us through the process and helped us with our final decision. He was thorough and professional.
Bob was very thoughtful and listened to my needs and wants. I would recommend him to anyone.
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