11/18, After many visits to other dealerships, I finally found a Bill Vince's "internet preowned SUV" my visit there was welcomed by Domenick Cirianni , he turned out to be the " BEST of salesmen" in my pursuit of a purchase. My purchase turned out to be a very smooth experience. I can only hope that all car salespersons will one day follow his lead. Vic
Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
I recently bought a toyota highlander from here and I am very happy with the vehicle. Everybody who I sat down with was very professional and polite. I would definitely recommend buying a car from this dealer.
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
I always come to Mazda Autobarn Service since purchasing my CX5 from the Autobarn dealership and I've always been very satisfied. Reena Parmar is my Service Advisor and I've also received excellent customer care from Clare and Jason. My car is in tip top shape and the team here goes out of its way to provide great service.
This was our 8th car that we have purchased from Oak Lawn Toyota. Everyone from the salesmen to the service department gives you nothing but the best that they can give. I know this will not be the last car we purchase from them!
I found a vehicle on cars.com that was on this dealer's lot. The listing was extremely thorough and honest, which helped me decide to make the trip to look at and drive the truck. John made sure I knew he was onsite to help if needed, but otherwise left me to look the truck over in peace. No pressure at all. The actual purchase was quick and easy. We found a few problems with the vehicle that I truly believe the dealer did not know about and John has already made efforts to help with that. Meredith has been in contact regarding title and registration. Service after sale A+. Would use Kellers for my next used car purchase.
I went to Auto Enterprise after doing a search on Cars.com, The car I wanted was a bit too high but I sent out a request anyway. Pete personally messaged me and asked If I wanted. When I said the price was out of my way he asked what I could do. They lowered the price and monthly payments to fit my budget.
When I went to pick up my car there were no extra fees, no shady deals, no bait and switch. I got my car, my papers signed, and I was out the door with a smile. If you need a used car, BUY HERE.
When I found my Jeep online and realized it was located 4 hours away, I was not sure if I really wanted to make the trip to purchase it. BUT, the Jeep was EXACTLY what I was looking for. I contacted Motorsports Unlimited and talked with Brian. As soon as him and I started communicating back and forth, I knew I was in good hands. He made the transaction for me the most easiest I have ever experienced in buying a car. When I got there, I met George and he was just as great and extremely friendly. I am so so glad that I came across not only this once and a life time Jeep, but this dealership. Do YOURSELF a favor and check them out. If you are in the market for a vehicle (or even a boat) make sure you consider Motorsports Unlimited Auto Group and speak with Brian. He will absolutely take care of you! THANK YOU BRIAN AND GEORGE!
A bit different than the atypical dealership being in the middle of a large and busy city, but that doesn't stop the customer service from shining through. I'd highly recommend for purchase of a new or used vehicle.
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