While I did not purchase a car from this dealership, they were truly responsive to my request for information about an older car I was interested. Would certainly do business with them in the future if the opportunity arose!
Hi, today I am e-mailing Chevrolet to express my outstanding experience from the service provided by this dealership. My experience started this morning as I called in concerning a lost key. I was greeted by a warm and friendly voice then directed swiftly to the service where they were very detailed and helpful in collecting the necessary information to resolve my problem. My great experience continued with my personal visit to the dealership to obtain my key. I was greeted by the receptionist followed by the manager who led me directly to the service area. There I was greeted by Matt Fernelius who I had originally talked to on the phone. He knew exactly who I was, greeted me by first name, and provided me with phenomenal customer service as he prepared my key. Personally coming from someone who works in customer , I know it's not always easy to have a helpful smile and willingness to help. This would be a dealership I would feel very comfortable buying a vehicle from in the future as well as taking in any further issues or concerns with my car to be fixed. I want to highly recommend this dealership and the services provided to me on such a short notice. I was completely satisfied with my service and I want to thank you for listening to my experience.
I had a very pleasant experience with your salesperson Mary Kay. I was buying a vehicle from out-of-state sight-unseen and Mary Kay described it perfectly to me and even sent pictures of a few minor scratches to me. I would highly recommend Mary Kay as she was very patient and I got a very nice vehicle at a fair price at Okajobi Motor Company. I would definetely consider purchasing another vehicle from them in the future.
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