Robert was very knowledgeable and took time carefully explaining all the features of our 2018 Rav4. He did not try to sell us more vehicle than we needed. He listened to our many questions and made our purchase go very smoothly.
We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
Very professional and organized.
Lounge area perfect.
My car was ready quicker than estimated.
Manny was perfect!!
People were very friendly. Answered all questions.
Will always go here for service.
Great and friendly service.takeing care of my truc
by Greg from Palm desert ca
April 9, 2018
My experience is alway easy .drop of my truck off and pick it up couple hours later.they keep me informed of my trucks recommended maintenance needs .the service people are always nice and friendly.My wife and mother in law have both bought cars after me .on my recommendation from i10. Toyota.
Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 1, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Ross and Ramsey were absolutely FABULOUS to work with! Super kind, very informative and honest. I was a first-time buyer and they were able to give me a KILLER interest rate and a great payment plan for my financing. Both gentlemen walked me through of all the paperwork and what options I could choose from. I was very impressed by how this smaller family-owned dealership conducted business! As I was shopping for a used car, I went to two other dealerships (bigger franchises) first and did not have the same quality experience that I did at Royal Auto. Plus, my 2014 Toyota Corolla S Plus was at an awesome price and the condition is impeccable. THANK YOU Ross and Ramsey!
We walked in just wanting to go over the process so that we knew if we could work towards getting a new car. We had a car that we were upside down in and Crespino listened to what we wanted, what we hated and what we liked and found us a brand new car that would absorb the negative equity and be the perfect fit. We got a car that day. Lexus is helpful and a breath of fresh air from other dealerships that are pushy and just want your money.
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