Came in with my wife and we were treated with the utmost respect. The staff is very friendly and understanding. If we had any concerns they fixed them for us. Would absolutely recommend elite imports to someone looking for a car!
After purchasing a new car we also added the protective coating inside and out. Looking at the car in daylight the next day we saw that the inside job was not done right. We took it back once and we thought it was corrected until we lifted up the seats and also noticed other areas that were not fixed. On bringing the car back for a second shot at fixing and since our original salesman was not there Baroque stepped up to the plate and really oversaw that it was done right this time. We were there for 5 hours and he kept checking in with us and the service dept. to make sure that it was done correctly. It was great to know that the whole sales dept.works as a team so that our problem was taken care of correctly. Thanks again Baroque!
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
Melissa Fischer is a seasoned service and repair rep and the only person I trust with our Highlander. She is always fair and honest Ease of scheduling is also a plus.
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