I scheduled tire rotation, oil change, service maintenance, & maintenance review for steering wheel & column that locked up when it was 13 degrees. The Tech was thorough and professional, except he did not replace steering problem he couldn't diagnose problem because car was warm and the outside temp was warm. Two days after the scheduled maintenance it was cold outside again, and the steering wheel locked up again, but has not locked up a second time yet.
Only place to buy and service vehicles. Great service staff - Austin and Mark are great to work with when scheduling appointments; staff service my car in timely manner; and salesman - Phil Currie is honest and very helpful.
They treat me like family and very nice people I will always by from there and have my vehicles service there they really take care of there people.They have always been curtious to me and there building is always clean
From start to finish, doing business with Kevin and Mitch at Keller North Country was superb! I found the car I wanted on Cars.com five hours from where I live. I contacted them to let them know my husband and I were making the 5 hour drive to check out /purchase the car. They assured me it would be there and that it was worth the trip. It was!! Before we left home, they notified me they were sending the car out for service to satisfy an open manufacturer recall and communicated when the car was back in their possession. We asked them to take it a step further and to have their mechanic change the timing belt before we arrive and they agreed. When we got there, inspected the car and finally met Mitch in person, it was a very satisfying experience. We couldn't be any happier with the vehicle or with Keller North Country. It's really great to find a dealer that does business the old fashioned way, the right way, where honesty and a handshake is the way they do business. They are a no pressure dealer. You never got the sense they pushed to make a sale. They wanted what was best for us not for themselves. They went above and beyond to accommodate our requests and address our concerns. If you are considering buying a vehicle from them, GO FOR IT!! Whenever we are on the market for another vehicle, they will be the first dealer we contact. If they don't have what you are looking for, they have the means of finding it.
The entire buying process was conduct with total professionalism. I got a great price. I'm an out-of-state buyer.
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