Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
I had a great experience with Jeff Hepler (Sales), Bekah Wehman (Finance) and team at My Auto Import Center. Even though a long distance transaction, Jeff and Becka were very helpful and took care of the details. There was never any high-pressure sales tactics. On day of pick up, I only had a couple of forms to sign and I was on my way. This is my first VW and I am very happy with my GTI so far! I look forward to a fun driving experience and many miles with this GTI - a great model year for this car! Many thanks to Jeff, Bekah and team at My Auto Import Center.
Fred did a great job! If you???re looking for a knowledgeable and low pressure salesman, he???s your guy. He was very patient, listened to what I wanted and offered other options without being pushy. The whole process through the dealership could be a lot more efficient, but I know Fred did his best with all the steps they have to do. I will definitely be recommending him to any friends looking for a car.
My wife Vicki drives from Whitehall to GR for work and we wanted to replace our very experienced Scion with a safe comfortable vehicle. I've had a few coversations with Regan and have a great deal of respect for his knowledge of the MAIC product line. When I told him of our interest in the Forrester the info he provided was assurance that this vehicle was indeed a good choice. I know just who to aim our questions at as we navigate the digital operating systems with our senior analog oriented view.
It took a while to get to the final buying point but they were great working with all my concerns. I was not sure at first what I wanted and Fred was more than willing to let me test drive a few vehicles until I found what I wanted. Once that was done he worked with us on all our questions about trade in and financing. In the end I got a fabulous car and a fabulous deal. I will recommend them to everyone. It was a low pressure transaction and the people were all great..
I drove from Portage, MI to buy a Subaru from My Auto Goup because they were able to get me the vehicle I wanted, at a fair price. Steve Devries was wonderful to work with. I would highly recommend him!
I had been avoiding taking my car into the dealer for warranty work due to the last couple of repairs at other Dealerships being absolute nightmares. This was the first time I had a near stress free service! I had two issues with my 2016 VW Golf GTI that we???re handled timely and professionally. Mickala is extremely attentive and does everything she can to make you happy! I was given a loaner car upon dropping my car off and when it was discovered 1 of the 2 issues weren???t remedied correctly they let me keep the loaner and had it fixed correctly ASAP. I honestly couldn???t ask for better dealer service. I???ll definitely be back if another problem arises! Thanks again Mickala!
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