Exceptional staff made for a smooth, stress-free experience
December 3, 2018
I have always been nervous about dealing with salespeople, and I start shaking and become confused. I took my car in for an oil change, and Ross Lungaro asked if I were considering a new car (I was, because mine was 14 years old). He noticed how nervous I was and recommended that I deal with Mark Dumonthier. Mark turned out to be consummately professional, friendly and calming. He answered all of my questions and made sure that I understood what we were discussing. I ended up leasing a 2018 Sentra and am completely satisfied with the car and especially with Mark. Mike in finance was also friendly and helpful. I have owned Nissan vehicles since 1972. The dealership has changed at least twice since then, but this experience at I-90 Nissan was by far the best. Again I have to point out how nice Mark and Ross are.