Used Toyota for Sale in Urbana, IL

My first purchase of a new vehicle was in 1986. I have only had 2 really awesome car buying experiences since than. 1 of the 2 came on 9/19/2018. Place was Napleton Toyota of Urbana,Il. Chris and Jess were super nice and very professional. I got the EXACT deal that i wanted in a very short amount of time! (less time then the test drive of truck). Again simply amazing! I will recommend Napleton's to everyone i know. I will certainly be back in the future. A++ buying experience. Thank you Chris and Jess. I love my new Tacoma.

This car very comfortable and very economic. I love 3 Rows seating because I have big family. I know Toyota is safety and reliable. I recommend Highlander to my friends.

Bruce & Jess are amazing, fair and truly honest in their vehicle sales strategy and outstanding customer service. Bruce was exceptionally patient, answered all of my questions thoroughly and was highly attentive to pursuing my direct and immediate vehicle selection criteria. I nearly purchased a 2018 limited special edition TRD 4Runner, however, after a brief discussion with Bruce and Jess together, THEY talked ME out of that purchase and into a different vehicle which better served my transportation needs and my financial commitment.....which was $20,000 CHEAPER!!!! Bruce and Jess are TRULY honest customer service engineers and have a direct captital on the vehicle sales market by treating the customers they serve with exceptional respect and fairness. It was overly evident that up front transparency is valued at Napelton Toyota and I never once felt Bruce or Jess were deploying high pressure sales tactics that were financially sneaky, intrusive or deceptive. I genuinely felt Bruce and Jess had my best interest in mind, not only with my vehicle choice, but also in conjunction with my personal financial options. They were easy to work with and my entire experience with Napelton Toyota can only be described as AWESOME! Working with Bruce personally demonstrated how we were partners in my purchase and not ???just another customer??? who he saw as another opportunity to put money in his pocket and money into the bank of the dealership. Bruce dillegently and effortlessly took care of my transportation needs while working on this vehicle purchase and was willing to help me with whatever I needed, even if it meant he stayed late or came in on his days off. As if all of this wasn???t enough to endorse me as loyal customer and consumer of Napelton Toyota, I also had the pleasure of directly working with Randy Sledge, Finance Manager of Napelton Toyota. Randy was also amazing to work with in addition to Bruce and Jess. Randy took the time to fully explain the financial agreement and lending contract after providing me with more than enough time to adequately answer all of my questions. Randy did not pressure me to purchase any type of lending contract ???add on???s???, however, took the important time to discuss my options based on my time spent driving. Randy easily met the same level of customer service provided by Bruce and Jess. I STRONGLY encourage the CEO, administrative council of Napelton Toyota and the Napelton Dealership cooperation to not only go over my review, but to please contact me personally so I can further explain and describe how Bruce, Jess and Randy are critical assets to the success of Napelton Toyota and Napelton. Respectfully- Justus Clinton, Illinois

This is by far one of the most underrated vehicles in the market. I was apprehensive about buying a minivan and the so-called stigmatism associated with them. After driving it for the 1st time on Mother's Day I was impressed at how well it performed and how comfortable it was. The Chestnut interior and ergonomics highlight every inch of the vehicle. The exterior styling is very classy, I'm very pleased with the responsive drive train and smooth shift points of the transmission. We looked at most of the SUV's and determined the Sienna the best fit for our family and lifestyle.

Idris McPherson and the entire Napleton???s team were truly outstanding in helping us select a new car! Everyone was so friendly, knowledgeable and helpful. We love the Volkswagen product. (Our 2001 Jetta is still running strong thanks to great engineering and Napleton???s outstanding service department- thank you Nick!). They found exactly the car we wanted at a very fair price (negotiating was stress-free). Thanks Idris - we love our 2018 Tiguan!

This is one GREAT truck. I bought it new in August of 2016. Yes I know that the consumer report didn't have a great review on it. But I have owned 6 Toyotas previously and most of them got over 250, 000 miles on them. So I decided to buy the 2016 Toyota Tacoma Sport redesign. As of this writing (5/15/19) I absolutely love this truck. It presently has 31,000 miles on it. I have had zero issues with it. I get great mileage. I get 24.7 miles on the highway and about 20.4 miles per gallon in the city. The engine and transmission have been flawless. My wife loves driving it too. I highly recommend this truck. Also I keep checking KBB periodically and the resale on this truck is very high. So in conclusion don't be afraid to by this truck. Trust me you will be glad you did.....

I've known Bruce for some time now, and when my partner needed a new vehicle after totalling his on some black ice, there really wasn't any debate on where to go and who to talk to. Bruce came up with some excellent options, and when it came time for the money part of the transaction, he worked all sorts of dealership voodoo to get that price into the pocket where it needed to be. We got there around 2 PM, and by 6 my partner was driving away in his new 2019 Yaris, in budget. In about 6-8 months, we'll need to replace my own car, and my partner and I know exactly where to go and who to talk to.

The ride is awesome. Took first 500 mile round trip this weekend. It's going to take a bit if effort to learn to use all features safely.

I bought my car from Bruce and he is just amazing. Made the process so easy and painfree. Made my daughter feel like she was apart of the whole process. When I get my car serviced he remembers me and my daughter every time. Already recommended one friend to him. 😁

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

I needed to trade in my 2016 Tahoe to lower my payment due to a change in my personal life. I had a couple of different SUVs I wanted to look at, all from different makes. I my wife and I had a great experience with Derrick and j is team at the Volks Wagon dealer so I headed there first to start my buying process. Idris came out and greeted me immediately. I told him that I needed to lower my payment, and I wanted to test drive multiple cars from different dealers. We started with the VWs. Made our way through 3 different Toyota SUV test drives. Then to the Mazda dealer, followed by the Hyundai dealer. In total we test drove 6 different automobiles. The entire time Idris was more than amazing. We started our day together around 230pm and I didn't leave with my new Highlander until after 10pm. Never once did I feel as though he was getting annoyed or frustrated while we went from SUV to SUV. He was unbelievably patient with me. He answered all my questions, and if he didn't have the answer he was able to get it quick. The entire length of my experience I never felt pressured or hurried. Idris made is all about me. After I was done test driving the SUVs, i had it down to 3 of the 6. He took me to the appropriate dealers and we worked out the best price for each model to see which would fit my budget best. I selected the Toyota Highlander and have been ecstatic with it since I left the lot. I want to thank Idris for making a long day feel relaxed. I know I kept him a long time, but never once did he ever hint or make me feel like he was ready to be done. I will recommend you auto mall, especially Idris and Derrick, to anyone I know in the market for a car. I feel I got a great deal on an amazing car which was possible due to your staff and their amazing customer service. I cannot say enough good quality complements about Idris. I can only say thank you

I'm getting excellent fuel mileage averaging 57 MPG in the summer and 52 in the winter. My only complaint is the interior space. We feel a shortage of legroom in the front and rear. Entering and exiting the vehicle is difficult.

Napleton Hyundai of Urbana is 90+ miles from my home, but I decided to drive there because they had a specific car that I wanted to see and drive, and I was unable to locate the same model and features closer. In summary, it was well worth the drive. This was a great car-buying experience. There was absolutely no pressure to make a purchase, no sense of dealing with a car-salesman. Our salesperson (Brandon) talked to us about what was important to us in a vehicle, what did we like, dislike, or was neutral. It was apparent that he was listening since he asked follow-up questions to clarify what we were looking for. Brandon showed us the car we were interested in, demonstrated the features we were most interested in, and then showed us a number of other features that he thought we might find interesting. We made the purchase in a matter of minutes (no running back and forth to "Check with the Manager) - just a "Here's what we can do on the car, here's what we can do on financing", and we were done. Price was excellent. Treated with respect and interest. No pressure. Professional. Great price. I would go back for another vehicle without question. Overall, a 10 out of 10

Great car I purchased the first batch that came out back in August of 2017 manufactured at the Kentucky plant. It performs great and is a huge jump from the Scion tC 2012 I had before. With that no matter how conservative I drove I would get 24 mpg, with 2018 SE CamHy and replaceing of K&N engine air filter (replaced cabin also), I'm getting around 50mpg average on most trips on Eco setting. Never really need to use the Sport mode, but it's nice to have the power when needed available at a buttons push. Also changed the stock OEM Hankook tires to Continental PureContact LS, and the car is now perfect. Much better handling and grip and fuel economy with the new Contis. The safety features of a luxury car and at a reasonable price. Currently gas prices are going up so I'm glad I invested in this rather than a gas guzzling trendy SUV or CUV, especially when most people don't even use all that extra space. Can't go wrong with this vehicle.

We visited two other Toyota dealerships and phoned two additional dealerships before visiting Napletons of Urbana. Anthony greeted us upon arrival, and, after asking us the vehicle we had been researching, asked Jess to locate a vehicle and finalize a purchase price. When the vehicle arrived (in one day), Anthony delivered the vehicle and spent all time needed to educate my wife and me on all the ???bells and whistles??? our vehicle has versus our prior 2006 Toyota Sienna XLE. Anthony was professional in his presentation and offered further assistance if needed after the sale was complete.

Went from owning 4 FJ CRUISERS to a 4Runner. I am very satisfied with my vehicle, the way it looks, the color, the way it drives, the comfort. I still have to say the FJ CRUISER was my favorite vehicle ever.

Hats off to the Volkswagen Team! Bought a 2018 VW Beetle. Came in two hours before close on a Saturday night. Matthew Morales (sales) and the amazing team made it happen. Best experience I have ever had buying a car.

Need power seat for and need more room inside for this price. Need one more coffee cup space in the front. Need to have more cargo space.

Kevin was beyond patient with us, going far out of his way to make sure we got a vehicle that would fit our specific wants and needs. We test drove a couple of Volkswagens, obviously, but ended up looking at used SUVs. He was able to fit our budget and sent us home for the night (let's face it - forever) with test driven car number 8 or 9. So thankful that he was able to take the extra time to provide first class customer service!

This was a good 8 passenger minivan, the model I had was the sport package and the drawback was it ground clearance, you don't want to meet any high speed bumps, because it would ground out. Had a few little inside defects but otherwise engine, drive train reliable.

I came looking for a specific vehicle....was only here for 2 mins before the sales lady Kathy Sakhel walked up to my car and introduced herself...She took me inside and found the specific vehicle I came looking for within the 1st 10 mins....Took it for a test drive, and she was able to get me in the Explorer and out of the door in a very timely manor Thank you so much You just made my whole year!!!

So far the vehicle meets all our needs. It has everything we need, especially 4 WD. The only thing I would change is it having a better cargo rack on top for travel.

This is my fourth Toyota, my first Corolla has over 400k miles and my son still drives it, this 2018 Camry rides nice and has a lot of pep for a 4 cylinder. I don't think you can beat it for the price

This car was tough without looking like a truck. Very pretty to the eye and very durable. The interior is corded Lester seats. The speakers are about 16 of them. It’s roomy in side. Great car to travel in.

This was the easiest car buying experience I've ever had. My sales person, Andy Eisenmenger, was so helpful and not pushy like other sales people I'd dealt with in the past. He was very professional and helped me find the right car and I purchased it that day! I've had my car for 6 months now and have had no problems!

This truck is my 1st non-GM purchase, and it meets all my needs. Interior and extras are best of all, for me, and I feel that I got the best value.

This is the second vehicle I've purchased from Marland at Champaign Chrysler Dodge Jeep. It is an absolutely amazing experience, no high pressure sales, straight shooter, answers your questions, LISTENS, and gets you what you are looking for! I've said it before and this reaffirmed it, I will only buy cars from Marland! Thank you for a wonderful 2018 Jeep Grand Cherokee Limited, it is everything I wanted and then some (best price, best performance, unexpected HUGE rebate and best price I was offered on my trade!). Isaac is also extremely professional, conscious of your time and needs. I couldn't ask for a better team to work with. Thank you!!! -JHG-

This vehicle is comfortable, handles well and feels sturdy and strong. Excellent suspension; barely feel any bumps in the road. Would definitely recommend this vehicle to anyone looking for a reliable SUV.

Ben and Maloy were great! They made the process of buying a new car painless and easy. Normally, you would spend all day in a dealership, Ben had us in and out, what seemed, in a matter of minutes. A+ A+ Bravo!! 😘🤩

The car is very comfortable and quiet and build quality is off the chart great...after 112000 miles it s looks and feels like new. I will never buy anything but toyota again

NOT the usual "car dealership", more like friends than salesman. To make a long story short, we were between a big rock and a hard place due to some car problems and Kelly Wetherell (Sales Manger), Joe Nevitt (Service Manager) stepped up and helped us make the right decision on what to do and then made us a deal we felt was the best solution to our problems. We have now purchased 6 Outbacks from Subaru of Champaign and the major reason is due to the way we are treated at the dealership. Kelly, Joe and our salesman Chuck Danowitz all worked to help us with out any pressure. They were more like friends than a car dealership. On a side note, my wife takes her car to Subaru of Champaign for service and it is not a Subaru. She likes the way the service department treats her and they have always gone the extra step to meet her needs.

The ride is great and it's quite. This car also has a big trunk and plenty of storage. The only thing we could use more of would be cup holders.

Trustworthy, is the best way to describe Shields Auto Center! My family and friends have been purchasing our vehicles from Shields for many years, we have also entrusted Shields to the maintenance and repairs needed to keep our cars running smoothly, and lasting for many years! I am writing this review because I just purchased another vehicle...a beautiful 2009 Dodge Grand Caravan mini van from Shields after having a 2001 Plymouth neon, also purchased at Shields many years ago, which lasted for 208,630 miles with regular maintenance and Shields excellent repair mechanics! Our experience with the proprietor of the dealership, the sales, service, and office personnel has always been excellent; in addition, they are very friendly people! They have been very helpful in all aspects of our needs, including availability, selection, affordability, purchase, and maintenance of all our vehicles. They also maintain and present a very neat and clean environment! Bottom line, we know that we are getting the very best service around! Thank you Shields Auto Center and we appreciate all your years of business in our community, and meeting all our family and friend's transportation needs! : )

this car is very well made. Its comfortable and a very nice ride , the body style is also very nice and it over all looks great

I was looking for a crew cab used truck, good selection of used trucks just didn't have what I needed will keep them in mind.

Have only owned it for a few days. Bought it because of the reliability of our older Camry. I love it so far. Quiet, comfortable ride over the roads to work (35 miles over two lane roads one way).

I just purchased a truck from Rick Ridings with Cory Fane. He was very professional during the sales experience and handled some unexpected situations that came up during the process. He was very accommodating with my questions and did not exert pressure to purchase at any time. Very well done, Cory.

A shorter version of the Avalon I had before it but it is striking in its look and full of the newest driving aids. It has plenty of power for highway driving, the ECO mode gives adequate gas mileage, and it has responsive steering and enough trunk capacity for bulky loads like golf clubs. Meets my driving needs well.