Used Toyota for Sale in Urbana, IL

My first purchase of a new vehicle was in 1986. I have only had 2 really awesome car buying experiences since than. 1 of the 2 came on 9/19/2018. Place was Napleton Toyota of Urbana,Il. Chris and Jess were super nice and very professional. I got the EXACT deal that i wanted in a very short amount of time! (less time then the test drive of truck). Again simply amazing! I will recommend Napleton's to everyone i know. I will certainly be back in the future. A++ buying experience. Thank you Chris and Jess. I love my new Tacoma.

Had to have the leg room with bad knees. Very easy to get in and out of.Like the low cargo height in tailgate . Just an easy vehicle to use and drive.

Bruce & Jess are amazing, fair and truly honest in their vehicle sales strategy and outstanding customer service. Bruce was exceptionally patient, answered all of my questions thoroughly and was highly attentive to pursuing my direct and immediate vehicle selection criteria. I nearly purchased a 2018 limited special edition TRD 4Runner, however, after a brief discussion with Bruce and Jess together, THEY talked ME out of that purchase and into a different vehicle which better served my transportation needs and my financial commitment.....which was $20,000 CHEAPER!!!! Bruce and Jess are TRULY honest customer service engineers and have a direct captital on the vehicle sales market by treating the customers they serve with exceptional respect and fairness. It was overly evident that up front transparency is valued at Napelton Toyota and I never once felt Bruce or Jess were deploying high pressure sales tactics that were financially sneaky, intrusive or deceptive. I genuinely felt Bruce and Jess had my best interest in mind, not only with my vehicle choice, but also in conjunction with my personal financial options. They were easy to work with and my entire experience with Napelton Toyota can only be described as AWESOME! Working with Bruce personally demonstrated how we were partners in my purchase and not ???just another customer??? who he saw as another opportunity to put money in his pocket and money into the bank of the dealership. Bruce dillegently and effortlessly took care of my transportation needs while working on this vehicle purchase and was willing to help me with whatever I needed, even if it meant he stayed late or came in on his days off. As if all of this wasn???t enough to endorse me as loyal customer and consumer of Napelton Toyota, I also had the pleasure of directly working with Randy Sledge, Finance Manager of Napelton Toyota. Randy was also amazing to work with in addition to Bruce and Jess. Randy took the time to fully explain the financial agreement and lending contract after providing me with more than enough time to adequately answer all of my questions. Randy did not pressure me to purchase any type of lending contract ???add on???s???, however, took the important time to discuss my options based on my time spent driving. Randy easily met the same level of customer service provided by Bruce and Jess. I STRONGLY encourage the CEO, administrative council of Napelton Toyota and the Napelton Dealership cooperation to not only go over my review, but to please contact me personally so I can further explain and describe how Bruce, Jess and Randy are critical assets to the success of Napelton Toyota and Napelton. Respectfully- Justus Clinton, Illinois

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

Idris McPherson and the entire Napleton???s team were truly outstanding in helping us select a new car! Everyone was so friendly, knowledgeable and helpful. We love the Volkswagen product. (Our 2001 Jetta is still running strong thanks to great engineering and Napleton???s outstanding service department- thank you Nick!). They found exactly the car we wanted at a very fair price (negotiating was stress-free). Thanks Idris - we love our 2018 Tiguan!

This vehicle is comfortable, handles well and feels sturdy and strong. Excellent suspension; barely feel any bumps in the road. Would definitely recommend this vehicle to anyone looking for a reliable SUV.

I've known Bruce for some time now, and when my partner needed a new vehicle after totalling his on some black ice, there really wasn't any debate on where to go and who to talk to. Bruce came up with some excellent options, and when it came time for the money part of the transaction, he worked all sorts of dealership voodoo to get that price into the pocket where it needed to be. We got there around 2 PM, and by 6 my partner was driving away in his new 2019 Yaris, in budget. In about 6-8 months, we'll need to replace my own car, and my partner and I know exactly where to go and who to talk to.

this car is very well made. Its comfortable and a very nice ride , the body style is also very nice and it over all looks great

I bought my car from Bruce and he is just amazing. Made the process so easy and painfree. Made my daughter feel like she was apart of the whole process. When I get my car serviced he remembers me and my daughter every time. Already recommended one friend to him. 😁

This car very comfortable and very economic. I love 3 Rows seating because I have big family. I know Toyota is safety and reliable. I recommend Highlander to my friends.

I am Fane of Toyota ! Own Camry 2000, 2007 , 2013 Venza and now my Sienna van , enjoy so much . Plus finding comfort and luxury.

Sullivan-Parkhill always treats me right! They provide fast, friendly service & any questions I may have are always answered to my satisfaction.

This car met all my needs. It have plenty of leg from and a huge trank that can be used as storage. You do not have to speed alot of money on gas because it is great on gas.

While having recall work done we had a steering noise looked at. Dawn was awesome in getting us took care of. Your service Dept is doing a great job!!! Got great sales people also!

This is my 4th Camry....first 6 cylinder....my only complaints I have are the seats are sort of short (for legs) for a tall person. Not crazy about 45" tires that came with it....so my car has 50". Like most toyotas....smooth, quiet ride. Nice handling and acceleration (compared to 4 cylinder). I find the gas mileage to be very good. I also like that it runs on regular gas. I see no difference in using premium.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

In all honesty we, pretty much, bought it on a whim and are very happy with it. It rides wonderfully, has plenty of power and is loaded with lots of extras.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The seats and ride are very comfortable on both short and long distance trips. Handles the wind very well. The gas mileage is great, averaging 30 mpg all round driving. The vehicle has nearly as much room as the Highlander for less money.

Very responsive service group. Always take care to make sure I am satisfied. Goes over the repair in detail and makes great suggestions based on my budget. Doesn't over sell.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Very comfortable, reliable and great value. Honestly I don’t think you could buy a better vehicle at any price! This is basically a Lexus with a Toyota badge. If you are looking for a great ride, reliability and value this is your car.

This is the second vehicle I've purchased from Marland at Champaign Chrysler Dodge Jeep. It is an absolutely amazing experience, no high pressure sales, straight shooter, answers your questions, LISTENS, and gets you what you are looking for! I've said it before and this reaffirmed it, I will only buy cars from Marland! Thank you for a wonderful 2018 Jeep Grand Cherokee Limited, it is everything I wanted and then some (best price, best performance, unexpected HUGE rebate and best price I was offered on my trade!). Isaac is also extremely professional, conscious of your time and needs. I couldn't ask for a better team to work with. Thank you!!! -JHG-

I was so excited about the 2019 RAV4 and am now so thankful that I leased instead of purchasing. The 8 speed transmission accelerates horribly. So disappointing!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Holds its value like no other SUV. A true off road beast. Great handling and unmatched reliability. Top safety rating. This is the second 4 runner I've own. I've had countless people want to buy my CEMENT color TRD Pro 4 runner offering more than the original MSRP...Amazing!

have in the past waited over an hour for an oil change and tire rotation, not this time, good job

Bought the 2015 Avalon about 6 months ago as a used vehicle. So far so good. No complaints! The sport/eco/normal performance option is awesome. Very comfortable interior. Sleek exterior.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I like the appearance package and the interior options. Would be confident to drive this vehicle anywhere in any conditions. The handling is pretty good and is comfortable to drive.

Just some service and a recall Paula is a great service person who is always complete and nice to work with.

This is my fourth Toyota, my first Corolla has over 400k miles and my son still drives it, this 2018 Camry rides nice and has a lot of pep for a 4 cylinder. I don't think you can beat it for the price

Recently purchased my Lincoln MKZ at Ford City. I got the pleasure of dealing with Cody Warmoth. I have to admit the process of buying a new car is not my favorite thing to do! When Cody approached us and introduced himself we immediately liked him. Cody really took the time to discuss what we were wanting and helped guide us in finding it. We built our Lincoln on line before going to Ford City. Cody took it from there! At the end of day, so to speak, Cody had just the car for us with more options for less money! He was never pushy and showed us great respect. Ford City is very fortunate to have him on staff. He is very good at his job. We made a friend that day! Keep up the good work Cody! If you're looking to buy a car, go see him and he will treat you right! We went to "look" that day and ended up driving home an awesome red MKZ!

Ben and Maloy were great! They made the process of buying a new car painless and easy. Normally, you would spend all day in a dealership, Ben had us in and out, what seemed, in a matter of minutes. A+ A+ Bravo!! 😘🤩

It is the best vehicle i have ever owned. Reliability is outstanding. It's roomy and we can haul four golfers with suitcases and golf bags plus coolers and hanging clothing. Seating for seven and we frequently haul six adults. You can't do that in a Rav4. People who do not own a vehicle with sliding doors have no clue as to how convenient they are in close quarters. Somehow van's in general got a bad rap when the public started associating vans with soccer mom's. Wondering if Toyota is ever going to come out with a redesigned vehicle.