Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.
by Jd from FL
January 22, 2019
The vehicle is very good to enjoy with family Every day since it is comfortable and strong I like it because it is Toyota good
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
by Will the real deal from Detroit
January 30, 2019
You cannot go wrong with the Toyota engine very dependable good on gas all wheel drive is the way to go with the 1.8 engine
Great customer service. Friendly greeting from sales staff. Would recommend to anyone that area that wants to make the car buying process nice and easy.
Tacoma 2017 amazing truck
by Rober Rivero from Houston Tx
January 5, 2019
My Tacoma 2017 is much more than I expected, 48000 miles, it feels like new, considering that my other car is a Corolla 2018 zero miles, feels the Tacoma with the same level of comfort and manageability. I love how it works in all weather conditions and the power of this four-cylinder engine, power and low consumption, ideal for my lifestyle as I work away from my home driving about 66 miles a day and gas consumption is ideal. Apart from being accompanied by several very comfortable options such as being able to connect my phone to the central audio system and play my songs, making calls in hands-free, I was not a truck lover but without a doubt this Tacoma has changed my
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best car I've owned
by Rave from West Allis
January 23, 2019
The Rav4 met all my needs on so many levels. It has the room to transport almost anything we need to move, including our 3 Great Pyrenees dogs. It's ver comfortable and I'm finally comfortable driving in snow with something that can handle the bad roads in Wisconsin winters
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
Good dependable transportation
by Dbrdmkr from Virginia
January 25, 2019
The toyota Eco. Has performed in all weather, cranking even in the coldest temps with out a problem. Heater in this vehicle is excellent. It has traction control that helps in wet slushie conditions. Average simple styling, provides a reasonable interior and a nice ride without too much outside noise.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Reliable and Comfortable Vehicles
by Browns Fan from Abingdon, VA
January 27, 2019
This car is very comfortable riding long distances and we have always had excellent service out of Toyotas. Love the large capacity trunk! This model doesn't have all the "bells and whistles" other models do, but it has everything we need.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Beautiful design and smooth drive. I love this car
by Ashley from North Tonawanda, NY
January 18, 2019
I purchased this car after reading many reviews. It’s design is what caught my eye and after i test drove it i could see what the fuss was about. It has a lot of space and is smooth.
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
luckily the first car i owned
by RyanSO from Manila, Philippines
November 17, 2018
I bought it recently, It is used but everything is still good! Smooth to drive, comfortable and it really got taste. My wife was really surprised and so happy when she saw it outside in front of our house.
I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
by TLZ68 from Hobart, IN
December 4, 2018
Great all round vehicle. Good mileage and have no problems with it. Does good in all seasons / weather driving. Really like the size overall. Would buy one again!
Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.
My most reliable car
by Blange from Tampa
December 20, 2018
This car meets all my needs. I love the color, I love everything about it. My car for everything, work, church, commute to everywhere. That's the most reliable car I've ever owned
Ricky over at rossco gave me a very comfortable buying experience, he showed me his inventory in my range and even told me to take the vehicle to a mechanic for reassurance. My son is very satisfied with my purchase and says it runs great with just oil changes!
Before I stopped at Rossco I went to three other dealers. They all tried to pressure me into buying their vehicles and were hesitant inspections . I didn't get that from rossco at all which is what's going to make me come back again. Thanks again Rossco!
Reliable and comfortable on long trips.
by JB from WP, MO
January 26, 2019
This Sienna is very roomy and comfortable on trips around town or across the country. Great for hauling things as well as people. Very reliable and great support from dealerships everywhere.
After I totaled my explore I didn't have much to work with. Ricky was kind enough to show me his inventory and even describe his vehicles over the phone, I ended up buying an 06 escape from them under market value. It's been 8 months and the car is still running well. Thanks again rick
The BEST MPG car I've owned with Comfort
by Charity Hathaway from Tyler, TX
December 21, 2018
This car is amazing... totally love it!! spacious, comfortable3 , AND....53mpg in town yesssss in town!! I am very Tall 5'10 (tall for a woman) and I still do not have to set my set ALL the WAY BACK...
Love the bluetooth, navigation, back seats are spcious as well...love the back to put groceries and haul little things!!
This car turns on a dime and will stop like no ones business! It is a great car and I would recommend it to anyone...
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
Too soon to tell
by Used car procrastinator from Marysville, Ohio
January 20, 2019
Being I have only owned for one day, but have already used in the snow/ice/rain/sleet mix throughout the first day, I have enjoyed the handling and am pleased. It’s not a land rover, but since the price of those are quite a bit steeper, I am still pleased with how the Rav 4 performed on its first day with me.
Car has plenty of room in the front and back. Very comfortable. Runs great takes me every where I need without any issues. Love it
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