Toyota for Sale in West Branch, IA

Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.

I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel. -Ian

Great customer service. Friendly greeting from sales staff. Would recommend to anyone that area that wants to make the car buying process nice and easy.

As a new first time car buyer I could not be happier with the way the purchase process went. They were very helpful, informative and did everything they could to get me a great price!

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all. Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately. The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found! If I could give a higher score I would - extremely happy with value.

I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.

Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.

Ricky over at rossco gave me a very comfortable buying experience, he showed me his inventory in my range and even told me to take the vehicle to a mechanic for reassurance. My son is very satisfied with my purchase and says it runs great with just oil changes! Before I stopped at Rossco I went to three other dealers. They all tried to pressure me into buying their vehicles and were hesitant inspections . I didn't get that from rossco at all which is what's going to make me come back again. Thanks again Rossco!

Good reliable vehicles at reasonable prices and good experience buying. Have purchased a few vehicles from them now. Easy no gimmicks like the other stores in town.

After I totaled my explore I didn't have much to work with. Ricky was kind enough to show me his inventory and even describe his vehicles over the phone, I ended up buying an 06 escape from them under market value. It's been 8 months and the car is still running well. Thanks again rick

This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!