I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
Had a fantastic experience with Dominick Bernard buying my 2018 Prius Prime Premium. We were able to do most of the negotiating and info sharing over email but he was very helpful and informative and made buying our new car a very easy process!
From the moment we started negotiations I felt nothing but sincerety. I didn't feel like I was being sold or that I was talking to a salesman but an advisor who really had my best interest in mind. There were a lot of up and downs in my decision because of my financial situation but he kindly showed me all the different options available and paciently guided me to make the right decision.
This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
Brought my 4runner in for a sticker and oil change. Fred M. (service) met me and handled everything very quickly. He went over the car point-by-point check up and made sure I was satisfied with everything.
Nice facilities don't matter to an unsatisfied customer. On my 30,000 mile checkup, I found that my window washer fluid had not been topped off. More importantly, I asked that a protective cover that fell off a tail light access area in the trunk be re-attached. It shouldn't have fallen off in the first place. But the tech/mechanic didn't fix it. I went back in and asked that it be done. As it turned out, they were not able to fix it securely. Not sure why... was I sold a car with faulty equipment? Incompetent mechanic? Whatever the reason, my confidence took a dive. Next question is irrelevant for me as I don't make recommendations about car dealerships to anyone.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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