Used vehicles for sale near Franklin, MI

Came in with a plan for a Toyota Rav4 and left with it. Mike helped me throughout my first buying experience and was overall very helpful in understanding everything.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I was happy with with the service overall. Tim returned my calls when I left a message. They replaced power steering pump, valve cover, and left front caliper. The only thing I was not happy with was I told them the car was pulling to the left. I was told it was because of the caliper. I asked them to check the front alignment. They did not and the car is still pulling to the left.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Nick and Andrew helped me out with the purchase of my 2022 Escalade and I couldn’t be more gratefull

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Have been dealing with them for over twenty years and never have had a negative experience! Bet group of people around! Would highly recommend Gene Butman Ford!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

What a fun day we had with our salesman, Ron Zontini. He made the car-buying process easy. Despite the anxiety of purchasing a vehicle and the unfortunate demand during this pandemic, we got through it unscathed. It helped that we did our homework. Ron gave us all the right answers to our questions. We drove off the lot with a gently used Dodge Durango. We also traded a vehicle that we were happy to part with!

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Ace helped me very good customer service I would highly recommend him to anyone thanks I am very satisfied I love my care an everything went so smoothly an fast

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

My experience with Serra Chevrolet was a great one. I was greeted warmly by Sales Consultant David Samuels, and he provided me with personalized attention. The process was enjoyable and stress free.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Was a great purchase experience. Ashleigh my salesperson was an absolute pleasure to work with. Customer service oriented. She wanted to make you comfortable and happy. Financing was simple and easy to. I recommend looking for your next car purchase here.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I would like to say my purchase of my 2025 Grand Jeep Cherokee was one of the best no hassle experiences. My sales person was Joshua and he was very helpful and informative on all my questions and concerns. The Friendly name is a true representation of this dealership, I will definitely purchase from here again.

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

Beautiful vehicle just what I need. And the dealership was excellent to deal with. I would recommend them highly. From the sales guy to the financial department everybody was excellent to deal with.

Great vehicle for a family. There needs to be a little bit more storage in the back behind the seats for hauling grocery's and things like that. Overall great vehicle

The Service Department is very professional and they strive to make their customers happy! I highly recommend them.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Tons of room , plenty power , very fancy and high tech for a truck worth every dollar and look very nice on the outside