Used vehicles for sale near Leverett, MA

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

I had an excellent experience at Balise Toyota throughout the entire process. I would highly recommend purchasing a car here. Nick was great from the beginning. We stopped in to test drive the Rav 4 and within 15 minutes we were out on the road! Nick was fantastic start to finish in helping us acquire the proper insurance and banking documents that we needed to purchase the car. He was there at the end to congratulate us and send us on our way. 5 stars! The pick up process was excellent and exceeded our expectations. I love that Balise provided someone to talk us through the features of our vehicle before just letting us drive off to figure it out on our own. Nate was fantastic in doing this. Very calm and thorough. I did not feel rushed. He got my phone connected with apple play, which is super cool! He showed me how all that stuff worked and he answered all of my questions. I love that if I have any future questions about the car or the technology that I can check in without feeling like I am bothering someone. Good vibes!! 5 stars! I love the new car. My first ever new car purchase at age 53 and am super psyched to have joined the Balise Toyota family!! Thank you for your commitment to good service, it shines through in your employees! Dawn Premo

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

My first time financing a vehicle... Gary and Lisa helped me through the process and they were great! I felt very comfortable there, I was treated like a person - not like a generic customer.

I had 6 of these in the last 15 years. Mostly do breaks, change tires and fluids. NEVER in any of these did I have a transmission issue. Love the stow away seats. Plenty of power in the V6 3.6L engine. I sold 5 of these, and got only thanks. Was never stranded, Countless Florida and Canada trips, Great family car.

Great interaction with Service Department. Will continue using this dealership for my service needs. I would recommend this service department for your needs. Solid experience.

This 2022 is my 3rd Sienna, after a 2001 and a 2011. I would buy it again without hesitation. A few disappointments, which seem to be the result of cost-cutting: My '11 LE had a standard roof rack, now it is an option even on the XLE, and not a common one. Through the years, the inability to easily stow or remove the 2nd row seats has been a widespread complaint. Instead of improving that feature, they made it MUCH worse, and also told you not to try! Some people buy the Odyssey for this one reason. I would not do that. Sienna is still a better van, but what about "ongoing improvement?" They took away the left hand coin box, you can no longer open the 3rd row vent windows, the convex "back-seat observation" mirror is a TOTAL joke, they got rid of the overhead sunglass storage, they don't have a 12v connection in the hatch area, they cheaped out on the factory-installed hitch (looks like an amateur add-on), and although the vehicle is rated for 3,500 lbs towing, the optional factory hitch is the lighter-rated 1.25" size, which I think is limited to 2,500 lbs. My lower-line '11 LE had none of these shortfalls. Now, at over $40k, my upscale XLE sometimes makes me feel like I lost something. Even after this list, I love the van, and have no regrets. The benefits of AWESOME dependability, 35 mpg in or out of town, 8 passenger capability, comfort, nice styling, and quiet operation outweigh any complaints. I expect to have it until it hits 250,000 miles.

I also had considerable sliding door problems, even opening on the freeway and scaring my mom in law. Also, the factory painted exterior began to deteriorate around 60,000 miles and continued to advertise poor quality.

it was nice joyable but 2008 is better and it has a spear tire and was very nice i rate it 8/10 that better then nothing.

I had a issue with may keep machines Metro and spoke with Jayson..he was very professional and helpful...made things very easy...after my car was looked at I had the pleasure of dealing with Orlando...he was so helpful as also professional...he and Jayson set me up with a courtesy ride back to work and later in the day Orlando made sure the driver came and picked me up to get my car..Both of them made my life so easy.....

I was in a spot and was well taken care of they went out of their way to help me out. They brought me to bank home for my title. Went from stranded to taken care of

i love this car i can wait for ford to make the new transit connect if you take car of it and do all your recomeded service this car will go 200,000 + miles but if you dont take car of it you know what is going to happen

Hassle free! Smooth transaction and very courteous and helpful ! Highly recommended! Treated me Exactly the way I would treat someone! Very happy !

Very profesional You can tell they value customer service I had one of the greatest experience at this Mercedes Benz dealership that I have ever had at any other one … Alex is amazing hands down the best service ever !! Thank you Alex … I also love that you can view your car getting serviced through the big glass window !!

This vehicle has been extremely reliable and fits my needs for hauling lots of cargo and pulling a utility trailer. The engine has great power and the interior comfort if excellent. It make long trips very comfortable. It is the main reason why we purchased a second Sienna, 2021 XLE AWD.

Number one seller for a 15 passenger people mover. Rides and drives great. Spotless condition from bumper to bumper.

Very friendly professional team ..no preasure at all very helpful a total pleasure to work with.Would send famliy and friends to them .

Toyota Sienna is a nice vehicle to own and drive. Seats 8 people and we need every seat. Weekend trips summer driving vacations are a pleasure. Plenty of power smooth quiet ride and most of all dependable

Andres was very helpful and knowledgeable. Great experience at Balise Kia I definitely would recommend.

Its excellent for familys with kids!! u can remove the whole middle row too. Super comfy, love the 2nd row captains chairs. the tv is a life saver, and i would super recommend this! im a dad of 5 so its perfect. I only am rating this bcs i love odysseys and the seller is super nice. Have actually 2 odysseys at home!

Tim was Great. Couldn't be happier with Tim and Central Chevy and our experience. Even though Bertera Chevy's price was little better, we chose Central Chevy ultimately because of Tim- our Sales Rep. Our car buying experience at Central Chevy exceeded all our expectations especially when compared to our last Car buying experience at Toyota. Thank you again folks!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

I buy a ford and by now love it thank you so much. Good dealer

Bought in 2016 with 6000 miles. Not the quietest ride but currently at 125,000 miles and no major issues yet. Only problem was original set of rear tires wore out on the inside edge. The tire shop said Kia had that problem from the factory and he installed a shim kit to make the alignment correct. No problem with that issue since. Mileage is good for a large minivan. At 70 to 80 MPH I get 26 mpg average depending on which state I am buying fuel in. I love being able to switch from Automatic transmition to a manual transmission when going down steep mountain grades. I am actually shopping for a used Kia 2017 to 2020 right now with low miles to replace this one.

I met the owner and he was a tremendous guy. He was very kind and fair and in a separate situation I offered him money for a favor he had granted me and he would not accept it. This is real American charm.

We love our minivan. Just make sure you get a mechanic to check it out before you but it and negotiate the price. 2 more words