Used vehicles for sale near West Springfield, VA

Staff were professional and about their work. Whenever I called to check on my vehicle, person I talked with was polite and willing to assist me. Repair was done when promised and it was a good job.

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

This was the 2nd Kia dealership I visited looking for a 2020 Soul S and the difference between dealerships was like night and day. Van xxxx can be quiet and low key but don't be fooled--he's the dealership's secret weapon! I have never had a more laid-back, no hassle, trouble-free car buying experience. He didn't hesitate to say he'd get the model in my preferred color from another dealership and he delivered. Did I mention that he beat my credit union's true car price? Neither Van xxxx nor the finance guy who did the paperwork tried to up-sell me anything--that was a first! If you've ever had a less than wonderful car buying experience, you owe it to yourself to buy a car from Van xxxx at DarCars Kia. You won't believe how smooth and pain-free car "buying done right" can be!

I traded a 2021 Telluride for the Carnival because it was more practical and versatile for transporting young children. Although they had the same trim levels, the quality of interior materials - seats, door panels, etc. - in the Telluride were superior to the Carnival. The "ride," handling and comfort of the Telluride also far exceeded that of the Carnival. I miss the Telluride but appreciate the functionally of the Carnival.

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

It’s is a great minivan that can either be used for a family, work or/both . It has a clean title and is in great condition. I’m selling it because I need to down size .

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

My husband and I purchased a vehicle from this dealership and it was a great experience. Our salesperson Jeff was very knowledgeable and helpful, and our finance POC Sarah was wonderful also. The overall process was very smooth and we would definitely give them our business again.

Move the gas door!!¡!!!!! Jesus stupidest thing in the world................................ change the location of this dumba** door it is so stupid why would yall put it there ndunhdjdjjskxbiwnxwnxhxxnjsjxhsn dhdx xbxbxbxbxjdbxbdbxdbdbxeibx

Deon was great. Thanks for a great experience. I’ll recommend all of my friends and family

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

I had an excellent experience at Easterns Automotive of Sterling. Eddy went above and beyond to make the process fast, pleasant, and thorough, ensuring everything was handled smoothly from start to finish. Tony, the manager, made sure the final steps of receiving the vehicle were seamless and took care of my requests right away. The team as a whole made this a very positive car-buying experience, and I would definitely recommend them.

Good little van for maintenance work. Wont haul all my tools, but enough to get most jobs done, including a 5x10 trailer on the back with no issues.

I have 29 of these vans. Never had any major issues with. Make sure you do your regular maintenance on them and that’s all you need, engine and transmission are solid, rides amazing

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

Great work van, smooth, lots of power, fully loaded with Bluetooth phone connectivity, cruise control, power mirrors, audio controls on steering wheel! 6.0 V8 engine, lots of room in the Cab and Cargo area! Good looking van!

Great cargo van - just what we were looking for to convert into a camping base camp for hiking and fishing excursions in our retirement.

this truck has met all my needs already hauled a bobcat. played in the snow and the wife drove... I was like really you want to drive it?