Kris and Joel in Blairstown have outstanding customer service and are AMAZING! We totaled a vehicle and within a couple of days they had us back on the road. They answered every question we had, treated us very fair, and continue to help us every way they can. I can go on and on about how happy we are with them and how smooth of a truck buying experience we had. If your looking to buy new or used i would choose this local small town dealer!
We came in for tire rotation, and came away with a beautiful red corrola. Alan was a super salesman. He work with on the our trade issues to our advantage got us out of one lease and into another great one. Thanks Allen and Toyota!!!!!
Didn't feel pressured and people were very friendly
by Ravgirl from DealerRater.com
December 1, 2018
Alan was such an excellent teacher the night I picked up my Rav. He took his time explaining the different features my RAV has to offer and told me anytime I had questions I could call or text him and he would help me out It's very comforting to know I have a person who is willing to teach me all about my new vehicle to make sure I'm happy with my purchase!!
Alan Makabi explained everything I needed to know about the Toyota Rav4. He was very patient and took the time to answer my questions until I understood everything about the vehicle. He made the purchasing part of getting a new vehicle awesome!
Terry did a very nice job of explaining all the details of our lease purchase and showing us the many options on the vehicle. Curt also explained thoroughly and in detail the warranties to us. Thanks to everyone for making this a great experience for us!
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
Chuck James in the sales department was wonderful to work with! He is very knowledgeable, patient and helpful. He really helped me pick the right vehicle for me, a 2018 Rav4!! I am so excited and rate him very high! So thankfuk he reached out to me to come in and talk to him. Also, I give Tiffany in the finance department a great review! She explained everything so patiently, thoroughly and without pressure. She is an asset to CR Toyota!!!
Everyone is so friendly and helpful! Loved my car buying experience and totally recommend Toyota Cedar Rapids!!! I love my new Highlander!!!! Alan was so great he set up my Bluetooth and showed me how to use all the bells and whistles! Curt made the finance worry free and really explained everything very well.
The staff was pleasant and the process painless. Allen & Tiffany worked hard to make sure I understood everything, including my vehicle options, the financing terms, and how everything worked when I was ready to drive my new car off the lot. The only reason I did not give 5 stars was because they didn't have much flexibility on the sticker price. I will definitely return to Cedar Rapids Toyota for my future buying needs and recommend them to others!
I personally dislike pushy dealerships with pushy salesman and other pushy staff trying to have you buy whatever! I drove two hours to this dealership after talking to Dave about a car I really liked for my collage son.
Boy am I glad I did. Dave was absolutely great-up front and believe it or not honest. Susie was great and very nice to talk to. My experience was great. Thanks Dave and Susie and Thys. I finally bought a car and walked away with clean shorts.
Bill Grieder worked with me when I purchased a used 2005 Silverado 1500 HD. He explained how the vehicle went through a thorough inspection and reviewed it with me. Answered all my questions and I left with a fully serviced vehicle with the reassurance the truck I bought was in good condition. it was a pleasure doing business there.
Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer. Never a doubt in my mind that this is my car. Thamk you david and joe
We looked at 500+ used trucks before we found our diamond!!!
by Determined from DealerRater.com
September 14, 2018
We really appreciated the kindness and efficiency of Mike Juhl. Our need was super specific and he was not judgmental. It was really hard to find a splint front bench seat, in a small truck, with automatic transmission, without too many miles. They provided so much good information from a distance and we did not mind the beautiful long drive. Would do it again in a heartbeat! Thanks, Mike.
Everybody was very kind helpful understanding can't say enough about them Help us find a vehicle in our price range was not pushy and was shown empathy about my dad having cancer surgery I really appreciated that
Mason at Community listened carefully and knew exactly what we wanted. It took less than an hour to locate the vehicle we wanted and agree on the purchase price. The initial offer was the most fair price we have received in forty years of purchasing vehicles.
Purchased 2 GMC???s and one Buick from Mike. No pressure. Great help. Great dealership. What else can I say. Great says it all. Why the need for 26 Words!
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