Somehow there has been a review posted by supposedly me... This is NOT the case... I have known the general manager of this dealership most of my life... the sales process was easy, the salesman was a Delight to work with. He went above and beyond to try to get the car financed... We worked out a compromise that I would guarantee the vast majority of dealerships would not work out... this is an excellent dealership and people to deal with from MY experience...ANYONE who States or posts otherwise... Whether REAL or to elicit a reaction... Has never dealt with this dealership or has an axe to grind... The customer service was excellent... We were treated with respect and honesty up front... From beginning to end... I have no issues recommending the dealership to anyone... if you need a dealer that is willing to work and go the extra mile and truly earn your business... This is the one
Highly recommend the VW Tiguan
by MarianneM from Waltham, MA
October 22, 2018
Have always owned a Volkswagen. I love the Tiguan, and I received regular compliments on the style (both interior and exterior) as well as the comfort of the ride. So much fun to drive.
Looked at a Toyota Tundra after starting with the smaller Tacoma ( had to see them up close to get an idea of size). They were pretty rigid on their prices even though they were, in my opinion, significantly higher than prevailing prices. Ex. They stayed thatbthe 2026 Tundra had “ just been reduced to $39.9k with 17k miles). I left the dealership and three was later it was priced at $35k!!! If it was closer to $30k, I’d hv bought it! Anyway, ended up buying a 2015 for $27 k from Atlanta. When I took out a loan at the bank the lady said she bought her car from R to buy cars at reasonable dice.Good customer service but not for the best deals.
sexy car, not great in the snow
by No Screen Name from Brooklyn, New York
January 10, 2019
Meh. Looked nice. Fishtailed in the snow. Overall ok. I had a diesel and when there was a gasoline shortage and lines were crazy or there was no gas, I was golden!
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
In 1983, I had a 1975 Beetle and loved it. When I started a family, I reluctantly sold it for something bigger. When the new beetles came out, I wanted one so bad but couldn't afford one at the time. 2 weeks ago i, out of nowhere, put my Toyota Camry for sale and sold it in 6 hours. I had been shopping for a beetle I could afford and found a 2004 Beetle Convertible in cream with cream interior and tan top. I absolutely LOVE this car. I wake up everyday excited about driving it. I put carlashes on it and it is so cute people are always complimenting it. It's a 5 speed manual transmission with lots of zip in it. It handles great and is a smooth ride for such a small car. It's visually appealing and cute as heck. This is the funnest car I've ever owned.
Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
I wanted to buy my first luxury sedan I was originally looking at a4s c300s and 3 series as those cars that I see on the road the most often then I came across the CC it has enough power as the others you can also tune it to have more the reliability was much better than its competitors and the interior and quality is no slouch either. I absolutely love this car and couldn’t be happier for my first car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
The CC is a conservative but well-styled car. It is a bit dated but has a comfortable and clean interior layout. Not super fast but handles well and is fun to drive. My previous VW TDI was recalled, and now my CC is recalled. Volkswagen has shown they can be deceptive and dishonest, which is too bad because I like their cars!
This is the 5th VW I’ve owned & the first Passat I’ve owned. Very impressed with the craftsmanship, reliability, and the interior is very spacious. Gets great gas mileage, performance is good, and love the styling of the R-Line package. Would definitely purchase again, but would choose the V6 as the performance of the 4 cylinder is average. Overall I would recommend this car for anyone looking for a great car for commuting, and for hauling around the family. Has plenty of standard features that you would pay extra elsewhere.
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