Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
I helped a good friend Wendy shop for a used Toyota Camry. We looked at countless used cars all over town, mostly via Craigslist. We saw a lot of not-so-good cars. But we were both very impressed with a car at Oz Brothers, and ended up buying it. Oktay (Oz) was easy to deal with, fast to respond to questions and messages, and straightforward about the condition of the car. He was able to negotiate (somewhat -- since the car was listed at a decent price to start with, not overpriced like a lot of used car dealers). And after the sale, he spent over an hour getting my friend familiar with the car, syncing her cell phone, demonstrating features, etc. I'm writing this review because my friend is too busy, but I want people to know that Oz Brothers is a solid place to shop for a used car.
Very Sporty and Exceptional Fuel Economy
by TheDieselFan from Maple Valley
October 16, 2018
The Volkswagen Golf TDI is one of the best cars I have ever owned. It feels sporty without the hefty price tag that comes with true sports cars. The interior is very nice giving you that rich feeling while driving it. The exterior is very plain and subdued which I like so as to not be flashy. It consistantly gets excellent fuel economy, about 40 MPG on average city/highway combined in my experience. The storage space is surprisingly large for a "small" car and I don't feel cramped inside. This is a great car if you are looking for a reliable daily driver or weekender.
It was an amazing experience at the dealership. Everything went very smoothly from start to the completion of the deal. I would definitely recommend this place to everyone.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
Very happy with the performance.
by R Nielsen from Moroni,Utah
December 24, 2018
Great ride and quiet. Getting between 28 and 32 mpg. Haven't tried it in the snow yet, waiting for the snow to come, that's the reason I bought it.
It was a comfortable, stress-free experience, both with sales and finance. While this was my first Volkswagen, I have been dealing with Ide for over twelve years and have always been pleased.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advantage of at other dealerships. Not at Ide. Their pricing was at the average or just below on all websites I did research on. Part of the deal was a by back of our TDI. Which because of mileage difference. We were unable to get the check. Ide found a way to make it happen and allow us to drive our new Tiguan home. I can not say enough good things about Christian and the others taht helped us.
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wanted! I'm so impressed with the communication, the attention to detail, and the comfort that we felt. In the past I have always dreaded the "car buying" experience but I would highly recommend IDE VW and particularly Christian Sargent to anyone! Thank you for making this a positive experience! Rennee N. Crofoot
Insane fuel economy
by Cuse22183 from Tallahassee, fl
December 5, 2018
Fuel economy exceeded 50 mpg on the interstate over a four hour road trip, typically 40+ mpg in city commute. The turbo and manual transmission provide a fun drive
David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of town I was on a timeline and did not want any delays. Purchase went purfact. The 50" t.v. I got for a "black friday" purchase made it that much better. Thanks to all at Ide VW.
Very good car
by Buglover from Laporte Indiana
December 12, 2018
This car gets great gas mileage I enjoy the driveability and performance nicely done inside but not over done lost of room was shocked for a small car
Working it???s Christian Sargent was a pleasure. No pressure, only the facts and answers to our questions. He got us the Tiguan we wanted and the whole process was flawless. If you are thinking about a VW, Ide is where you should go, and Christian is the person to ask for.
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
Had an awesome experience here at Ide Volkswagen, everyone was nice, polite, and friendly!! My salesman was on his game from the start had no issues at all, never felt pressured about anything and walked out of the dealership with a smile on my face and no worries. My Finance Manager was Fantastic as well, he was straight to the point, no BS, explained everything that was happening with the sale, couldn't have asked for a better sale, you don't find dealership like Ide Volkswagen, they are phenomenal. So so so pleased and happy with my decision. Would highly recommend!!
Great alternative to a small SUV
by TDI Owner from Waukesha, WI
December 3, 2018
Lots of adjustable cargo space, great fuel economy and 10K mile oil changes give you a great alternative to a small SUV. I got 54 MPG on a mostly highway trip and 45 MPG in all city driving, much better than the EPA MPG rating.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Most functional car I’ve ever owned
by Cristiana from Panama City Beach, Fl
January 4, 2019
The Volkswagen Tiguan perfectly combines functionality with style. Features and interior comfort are superior. The technological options provide ease of travel and the sunroof is fantastic!
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 25, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Love the interior of this car and how it drives
by Kirsten from Walnit creek, ca
January 13, 2019
Love the interior. Leather touches on the inside and chrome touches on the exterior. Handles gear for a SUV. I owed one before and glad I bought another one.
Rodney was amazing! No pressure process and they worked through some oddities with me with no push back. I walked out with a beautiful brand new black Q50 fully loaded. Cant wait to work with Rodney again when my lease is up.
Best car owned ever
by Chhayansh from Jaipur,rajasthan
January 6, 2019
This car has a good high speed with top speed of 280 kmph , has a wonderful interior , and offcource good space with good design , just need a good care....overall best sports and family car...
I went in not knowing what I wanted to purchase an SUV or a car and had no clue what manufacturer I wanted. Ivan wa great we talked about my must haves and we test drove 4 vehicles on two different days. I ended up with a 2015 Toyota Avelon hybrid, the process was so easy and I love the car. Thanks Dorschel & Ivan!
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
There is absolutely this dealership could have done better! I was in a position that 5 other dealerships could not do to help me get out of the MESS Vision Hyundai got me in to! Art Chase and the financial dept were able to help me AND give me a great car in a matter of hours, that others couldn't "figure out" in MONTHS! Not only have I recommended this dealership, I have given specific names to everyone I know personally AND on social media! This dealership is the EXAMPLE of honest, fair, helpful and go beyond their "job description" to help and make sure that the customer is 110% satisfied!!!
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
Easiest process. No back and forth. Go ask for Eliseo. He is a Veteran so support those who support and fight for our freedom. Thanks
Engineering flaws again
by Iwantadifferentcar from Wheaton, IL
August 28, 2018
The 2017 VW Golf has an engineering flaw in the sunroof that causes the drains to get clogged with dirt. Most sunroofs have a metal windscreen that pops up, but the Golf has a fabric windscreen that captures dust and allows it to flow into the channel. Our sunroof leaked as a result. We had it in for the 10k, 20k service and were never told about maintaining the sunroof by blowing out the drains. But when it leaked they said it was our fault due to poor maintenance, while also telling us that at 40k miles they would have checked it. VW is not a good company. We bought the diesel that they engineered to pass the emissions test illegally, and had to buy this car as a replacement. We now have a regular job of blowing out the drains.
We are thrilled with our new purchase! The only thing better than our new car was the experience we had a Dorschel. Andrew was absolutely amazing to work with. He made everything so easy and fun. Definitely recommend Dorschel Infiniti and ask for Andrew!
Car serves as a great commuter car for me
by Jackie 289 from Chicago, Il
December 10, 2018
Car gets over 475 miles to a tank of gas. Very few maintenance issues if any. Has heated seats, mirrors, apple linked radio. Great car for the money
Very Friendly dealer and staff! Kept their word with the vehicle adjustments before purchasing. Vehicle was from the south and is in excellent condition. Very pleased with the overall buying experience!
Great little car
by Janiece S from Sandy UT
December 13, 2018
We were in the market for a Jetta TDI (diesel) and this car is awesome. Gets amazing gas mileage, has lots of room for road trips, and it’s stylish without being fancy. I love it.
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