Used Volkswagen for Sale in East Rochester, NY

Trouble within the first 12hrs.... Fixed in 24. As you can imagine, the gut shot and fear of making a bad choice swept over me and my wife when we first experienced trouble with our used car after the first 12 hours...but that was met by a genuinely caring team over at Ide Volkswagen that assured us we would be cared for.... and they did just that! We shopped at the right place!! Thanks Guys!! We were looking to buy a used car for my wife and initially intended to buy a Volkswagen, but stumbled upon a used Buick Regal CLX at Ide Volkswagen. My wife fell in love with the car and the trade-in offer for our vehicle exceeded my expectations.... $6100 toward a $9400 used Buick. The Buick was smooth as glass until the next day when the transmission seemed to be "hanging up". This occurred on 2 separate occasions. Push the pedal and almost no forward motion....back to the dealership. They kept the car, had techs, managers, and consultants drive the car, but could not get the issue to repeat and no codes coming up. Here we are....owned the car for less than 12 hours and already in for repair and concerned that the problem couldn't be identified. They were in constant communication with us and we were very pleased when presented with 3 well thought out options. 1. Return it, and get my other car back with all fees covered. 2. Apply all monies already paid toward another car. 3. Cost free 1 yr/12,000 warranty added to the car... Just to clarify, this is a 2011 Buick with 82K. If this is a transmission issue, it won't get better on it's own and won't take long to show again.... The warranty covers all issues related to motor or tranny. We only intend to keep this car for 2-3 years as our family is transitioning, so we were looking for a moderately priced car. I've been very pleased by their response, in light of the difficulty, and feel completely comfortable and confident as we move forward. We worked with Antonio (10), Mike in finance (10) and Evan/manager (10). Peter R.

The best all-around car I've owned to date, in 50 years of owing and driving cars. This one is great on-road, off-road and long-distance driving

Jetta S is a very comfortable car. Quiet, quick, and the cruise control is outta this world for a 6 speed manual transmission. My first night, 185 miles, 39.5 mpg. Sweet!! Thanks guys great doing business with you!

I like it, but I wish it had 19 inch wheels. I notice the difference between ‘this car and my 2017 R with bigger wheels.

A breeze to search thru there website to find the perfect vehicle that won't bore you six months into the loan . Amazing vehicles at great prices ...where else but Hertz WEBSTER... I will definitely be back !!!!

It's fast enough, has a great entertainment system with Android Auto and Apple CarPlay and has a SD card reader. It's a turbo and gets great gas mileage.

Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy. There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever. The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.

Disclaimer: I've only had one car before this and I've only been driving my VW Golf for about a month... but I love it! This is such a great car. I'm very impressed so far. Here are my favorite things about it: • The MPG is pretty good, comparable to what I was getting with my Toyota Yaris, if a little more expensive. • It's a pretty car! I like how it's simple but full of personality, at least in my eyes. In a weird way, these cars seem to take after their owners. • It's comfortable. • The visibility is amazing... I feel like I'm on the street with how open it feels. • It doesn't feel cramped with four people in the car. I think five people would be a stretch, though. • The safety features are outstanding, and a great value for the price. • It's fun to drive. It almost feels like you're floating. • It's the perfect size. My only complaint is that I wish it weren't so low to the ground, but I understand that it's because the VW Golf is supposed to be "sporty." Anyway, I love this car!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car met all of need. It has plenty of legroom the font and back, the ride is great compared to others cars I tested.

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

This car met all my needs. Very Comfortable, and economic with very good stability on road. Volkswagen is an brand with good quality on is cars.

So far, so good. It's only been two days since repairs were done. Considering the complexity of the repair (dropping the tranny to replace a cracked flexplate) I'm quite astonished that their are absolutely zero leaks on my driveway! Considering that the halfshafts were removed, the tranny and cooler lines (lines were replaced as well), removed, the tranny oil pan removed to perform 100K mile service, there's just so much here that could go wrong, and it appears again so far so good, that the repair was completed nearly perfectly. I actually was encouraged to speak with the tech that did the repair. My home dealer wouldn't even let me speak with a repair tech as they, "were on an hourly rate and we don't allow that", believe it or not. So, again, so far so good; I'll wait for another couple of thousand miles to really be sure, but today I'm overjoyed at the experience at Cortese.

This vehicle was purchased by my wife, for my wife, then she gave it to me. Haha. Wasn’t my pick and admittedly different from my previous vehicle (v6 pilot) truly- I average 24-25mpg and these days that adds up to roughly 33% of my payment covered by the gas savings alone, and I’m always first off the line. She’s quick when you stomp on the gas. Smaller yet the seats feel roomier. The back of the seat is heated as well as the seat on the S.E. model which is nice. Sorry VW because I’ve been talking shnit for years but thanks to a series of my wife’s co workers buying VW’s, I negotiated an amazing deal and I’m happier than I’ve ever been with a car purchase. Now let’s see how you handle the test of time....

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

We just bought a 2019 Tiguan SEL. Great exterior look and interior is really nice. I had a 2016 Tiguan before this one. It’s a lot bigger and a bit slower off the line. Overall a great drive and love the digital cockpit and third row option.

Great experience, very satisfied with the customer service.

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

I’m truly thankful I ran into Jim Teal while reviewing the new Infiniti QX 50. He thoroughly explained the features and worked diligently on the numbers, explaining in detail the results. Truly thrilled with my new car

Drove a mini van for the last 20 years and wondered if I would like to go to a mid size SUV after all these years. Absolutely love it and it is a fun car and a great ride!

Vince goes out of his way to make sure you are comfortable and satisfied with your vehicle purchase from the first time you call him to the moment you drive off the lot. I purchased my Passat from Vince in 2011 and recently returned to get a vehicle for my wife. Quality used cars and an overall great experience!

One of the most reliable and cost efficient cars I've ever owned. Great on gas, comfortable and nicely equipped. Still turns heads at 5 years old!

Helpful salesman, painless process. Smooth from beginning to end.

I love the vw golf it is such a cool and fun car to drive, as well as super fuel efficient. I’ve owned the car since new and it was my second Volkswagen and by far my favorite, the sound system is fantastic for commuting to work and school.

I can't say enough wonderful things about my experience buying my new 2016 scion from auto outlets.my salesman zach was such a polite ,tentative young man.not pushing like most salesman .John the financial managers very helpful to put me in my new car.my car I just love it.i would recommend this dealship to everyone.they are a great bunch of guys.i feel the quality of cars are great and reasonable I did my research before I went there.u need a car go see them.

Wai til they get this thing figured out. Not a good mechanical car...yet..let's see how it plays out. Acceleration, hesitation, auto quit. I like the size, the new style. DVD plays one at a time and hidden in the glove compartment. IN the shop dead at 8000 miles.

So the wife and I were looking for a reliable vehicle to haul our family around in when my wife stumbled upon Bob Johnson certified collection. The vehicle had extremely low mileage and was basically brand new. For the price we could not justify buying a brand new vehicle after finding this one. Mainly because our finances are not great and we didn't want to put ourselves deeper in a hole. So we decided to go check out the Chevy Malibu at Bob Johnson pre-owned certified collection. When I walked into the dealership I immediately felt relaxed. Maybe it's because I wasn't mauled by 5 salesman when I walked in. Maybe it's because I wasn't pressured into buying something out of my price range. Or maybe it's because Ed, Sharon, and Tyler just made me feel completely at home. It wasn't all business to them. They spoke to me like I was another human being just like them. We discussed my family some of my life and some of theirs as well. It was one of the most Pleasant sales experiences I have ever had. I have found my new vehicle buying family. And I am confident to say that if you decide to buy a pre-owned certified vehicle that you NEED to check this place out. Because you too will walk out of these glass doors feeling exactly as I did after buying my Chevy Malibu 2008 with only nine thousand miles on it. All I know is I am 100% sure where I am buying my next pre-owned vehicle. And that is at Bob Johnson certified collection on 104 in Greece New York. The search to find a comfortable atmosphere and overly affordable pre-owned vehicle that is basically brand-new is over. If you want to be treated like a king one day and a peasant the next then I suggest you go to another dealership but if you are looking to be treated like family today, the next day, and all the days to come. Bob Johnson pre-owned certified collection is the only way to go. Just walk in and Talk to Ed Mellow and he will introduce you to the rest of the family.

This car met all my needs , reliable, stylish and efficient . I love all the features and technology this Vehicle Is equipped with And space it provides.

We suffered a total loss and we were forced to purchase a car. We visited other dealerships that only concentrated on lowering a monthly payments, good except for "their" deal increased the price of the car by $1,200 over the life of the loan. My experience at Bob Johnson was just the opposite. They gave me 4 numbers, price, extended warranty options which was explained in full, APR and monthly payment. It was that simple. My salesman made it so easy, he was up front and honest. Given our situation we couldn't have asked for a better experience!

I searched for and researched many mid-sized suvs and came across the Atlas not remembering VW now made one as well. I will have to tell you it surpassed my expectations and checked off all my needs flawlessly! I needed a family car to fit 2 car seats and 4 adults without being cramped and this works amazingly! The captain chairs give the car seats room to maneuver around, front and back since the whole seat raises not just the back! It has all the top safety features I was wanting plus the interior is just beautiful! I feel so proud of this car and can’t wait for many years in it!

My wife and I were looking for a used SUV and Bob Johnson Certified Collection had exactly what we were looking for. We were looking for something less than 5 years old with under 50,000 miles, AWD, and of course a screaming bargain. Found a vehicle they had online and called ahead to make sure it was still available before heading to the dealership. Spoke with Ed Mello and said it was available and to stop down any time to take a look at it. When arriving to the dealership and heading inside it was nice not to be rushed by 5 different salesmen, and after asking for Ed we able to head right out for a test drive. The original vehicle we looked at was nice and we were shocked on how much of a good deal it was. While looking the vehicle over Ed went over the process that every vehicle they sell goes through and what they do to make sure every vehicle they sell is in excellent condition before it even hits the lot. We had put a deposit on another vehicle the night before at a different dealership, but wanted to make sure we found the perfect car. While we were there we decided to see what else they had for sale. Ended up looking at 5 or 6 different vehicles and test driving 4. Ed was very patient and more than willing to make sure we saw what we wanted, we even took a test drive to one of their sister dealerships up the street to look at one that was not on his lot. We found our perfect SUV and started the paperwork and ended up purchasing from Bob Johnson Certified Collection. They we very easy to work with throughout the whole process, not once were they pushy or tried forcing the sale, and did everything possible to make sure we were completely satisfied. All the vehicles we looked at were in great shape, not a single junk car. We would recommend this dealer to anyone looking for a quality pre owned vehicle and will absolutely be back in the future.

It handles well. The only real issue I’ve had consistently is with the Apple Play. It doesn’t sync 20-30% of the time. There was a slight mechanical issue and my inspection light went on when actually I wasn’t due for a service for another 4000 miles. All in all it’s a nice ride.

Probably the best buying experience ive ever had. Simple process, drove in and 45 min later left with my dream car, gasve me top dollar for my trade and got me crazy low apr. . This guy Chris ( really can butter up the bankers). Dont pre judge your credit , talk to Chris. Big thanks to everyone at phioneer, they made owning a supercar a reality.

German engineered Turbo diesel- the car was damaged and devalued by the emissions scandal. Tremendous value in a vehicle many consider undesirable. Performs well for a heavy feeling car

Everyone at Fusion auto sales was helpful and friendly. They had what I was looking for, and there was no pressure .They did all the paperwork so there was little effort on my part. My used Mini Cooper was in pristine condition, and they even travelled a good distance to pick up my old car and paid me $200 for it! I highly recommend this dealership if you want no hype, pressure and very personal attention ¿

This car is very versatile, looks good, has plenty of room, good features and can haul plenty of stuff if needed. Very good gas mileage and plenty of power. Smooth ride comfortable on trips.

By far the best place around for buying used cars or having work done. Very friendly, knowledgeable and fair staff, very quick turn around times and very reasonable prices/top quality work.

I mainly used the car to drive between university and my house . I had a lot of problems with my previous car so I am very upset that I am moving and have to sell this Jetta because It was always very reliable. I love the car. It's great on Gas, especially if you are mainly driving on the highway. or low distances. You can make it with one tank for 2 weeks usually, it consumes very low fuel amount. We drove one long trip with it to Toronto and during the round-trip we only re-fueled 3 times. Best car I EVER owned and I owned a nice mercedes before this one. I purchased it used and I had only one problem which I paid out-pocket for and now you should be good to go for a long while. I did the 40.000 miles service and everything was in perfect conditions.

This was the quickest and most pleasant dealership experience I've ever had. These guys are in business for the right reasons and won't screw around with you. All the staff at the dealership are true car guys, not annoying pushy salesmen trying to weasel you out of money or talk you into a deal that doesn't make sense. Five out of five stars isn't high enough. I contacted this dealership via cars.com because they had a vehicle I was interested in. I received a prompt email response from an actual human, not an autogenerated message. I purchased the vehicle a few days later. The entire experience was excellent - no games, no pressure. I scheduled a time to see the vehicle via email, and despite an awful snowstorm that morning, it was ready and waiting when I arrived. They gave me the key and told me to take my time on the test drive and let them know if I have any questions. When I came back from the test drive, they answered my few questions quickly and promised to take care of a minor issue I'd found. I'd negotiated a price, shook hands, and signed a PO within about 5 minutes. I scheduled a time a few days later to come back and pick up the vehicle, and it was again ready and waiting out front at the schedule time - detailed and cleaned incredibly well - this is an 8 year old vehicle but they got it looking truly brand new - you could have eaten off the carpets! Can't say enough about how easy the process was. I buy and sell cars often but don't typically write online reviews because I find that most dealerships just don't stand out from the crowd. These guys do. For a small town dealership in upstate NY they're a true standout and worth traveling for - besides the great staff, they have a very large selection of really high quality vehicles - I hadn't looked at their inventory other than the one vehicle I was interested in, I was pretty surprised to see the huge selection in their lot when I got there. I'm looking forward to visiting them in the future.

Besides the common steering wheel noise ...car has been wonderful since 35,000 and zero issues I’m now at 90,000 and think it’s time to upgrade.