Mike Upham was courteous and knowledgeable.. He knew the car systems and went through the upcoming inventory to find the car we wanted. He also was very patient and knowledgeable in explaining the buy versus lease options.
Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.
Came into just look at the XC40. Met Jeff Williams, and in two hours, only two hours, bought a car and put a down payment on the XC40. These people are considerate, informative and know what is going on. Any issues or questions that come up, the sales manager will jump right in with assistance. The finance "guy" is terrific, informative and helpful. His explanations are in English and he talks with you not at you. People are asking and getting our referrals to Jeff.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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