Undoubtedly my best automotive purchasing experience ever!
by thanatos8877 from DealerRater.com
November 28, 2018
If I tell you that I opted to drive 5 hours to work with this dealership, will that tell you how great they are? There are three Volkswagen dealerships within an hour of my home and all of them acted like they just didn't want my business; they played the stereotypical pricing games that give car dealerships a bad name. Not so with Royal Automotive! I found the exact car that I wanted online. I called Royal and explained that I wanted to have the best deal that they could give me and I wanted to make sure that there were no pricing surprises since I would have to drive so far to see them. Not only did they play no games, but they also beat the best price that I had been given by my local dealerships by over $2000. My salesman, Adam Hickman, Jr., was a delight to work with and made the process seamless! After my initial phone call, we handled the painless negotiations via SMS and email. The only hiccup in the whole process was that the car wasn't ready when I arrived, and that was only because I arrived early to pick it up. If I hadn't been so eager, I may have spent less than 20 minutes in the dealership. Matt Morgan handled the paperwork and financing, and it went so quickly. We could have gotten it done more quickly, but we talked about a lot of different things; he was just so friendly. Buying this Volkswagen Tiguan was the best car buying experience that I've ever had! Adam and Matt were delightful to work with and really made this process enjoyable. Can you imagine that? An "enjoyable" car purchase? I will absolutely work this Royal again.
Why does THIS MAN own a used car lot?! Let me tell y'all. After purchasing from Southside imports, I realized that Sean is well capable of being the manager of a Mercedes-Benz dealership. Excellent communication, and prompt attention is all we got during the car buying process. He was well aware of his offerings, and we received honest information about the car. My favorite part of our new Jetta is that Sean delivered it with NO Check Engine Lights after he paid to repair an error code that the car was showing. Great man, great company.
Paul is a honest man, and a genius mechanic . Paul and Sheila were very professional and courteous . I bought a 2010 Honda Pilot , got a great price !! Highly recommend buying from Montevallo Imports .
Yes I was very pleased with Susan schein and their service and sails man . He was very friendly and helpful . I would recommend Henery to anyone looking for a good vehicle
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