I don't review a lot, but I have to mention the service I received from Jeff Ludwig. When I bought my 2013 Audi S4 APR Stage II, back in 2015, Jeff helped me and even sent me videos of the car since I was buying from Illinois. He also held the car with a modest downpayment for me.
Unfortunately my mechanic stole some of the upgrades off of my car when it was in for my last service. Since Manheim did the upgrade I had no paperwork. I searched my email, called Manheim, Jeff still worked there, and had me all the paperwork I needed to support my claim in 2 hours. If that isn't after sales support I don't know what is. Being able to count on a guy several states away, years after the fact, is the type of person I would want to work with if I were you.
To management: Please give Jeff a raise.
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
Lehman Volvo in MCBG, PA is a Fantastic Dealership
by Verney from Dillsburg, PA
August 3, 2018
I was there for a 60,000 mile maintence service. Steve and Jeff were especially good to work with. The loaner car was ready when I arrived. When there were additional problems, Jeff called and explained each issue, the cost of repairs and asked if I wanted the work done. No suprises at Lehman Volvo, just promopt courteous service with a smile!
Dave the Service Tech as ALWAYS provided us great information about what was needed, costs, and when vehicle would be ready. He also put Elaine in a GREAT Volvo loaner car (2017 S60, Baby Blue)...thought she might want to buy it afterwards! Dave and the staff at Volvo are always and have been PROFESSIONAL when we have had the need for service. I don't always like the cost outcome, but it is a Volvo and safety for me is paramount when it comes to her car. THANKS again for a great experience! Ray Leist
We were in the market for a 2017 V60 CC Platinum and found an interesting on at Lehman Volvo in York. I mailed them and got an answer very quickly about a deal with the car and our trade-in, of course subject of them seeing it and me seeing the CC. The numbers looked good, so I drove up, tested the CC, liked it and after some renegotiating bought it.
This is our Volvo #10 and this was the best experience I had at a dealer, anywhere. Everyone I dealt with - Jim Wilson, Jim Slatt, Bob from sales, Jason from service and Darryl from parts was very knowledgable, friendly, courteous and professional.
I ordered a few accessories and wanted one adjustment done on the car - everything was put on/done when I picked it up. And not to forget - I got some chocolate saying "Thank You LehmanVolvo", which I was told was made locally.
So I can highly recommend LehmanVolvo and will be up there if I need service or anything else done on the car, despite the almost 100 mile drive.
Thanks to everyone there.
The service manager who is customer friendly does a really good job of getting the car in on a timely manner, keeps us updated on its progress, and it runs better and looks better when its ready. And we have recommended them to friends.
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