Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
From the moment I walked into the dealership to the minute I left, it was a great experience. No pushy salesmen, just regular people there to answer questions and show me only what I wanted to see. There was no upselling involved. The salesman was knowledgeable and not in a hurry to move me out. The finance manager was efficient, knowledgeable, and explained everything to me succinctly. Overall great experience and would definitely recommend to family and friends.
My experience was very good. It was not stressful and I felt like the people were genuine and honest.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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