My 2018 XC90 first service impression
December 3, 2018
Tracy my service adviser was very professional, friendly and kept me up to date on my vehicle status. I really enjoyed working with him, and will request him on my future visits. I rate all dealerships service departments by my first visit which is normally an oil change. I find that if the lowest paid mechanics take pride in their work, which is typically the oil change guys, you have a well run service department. I checked and there was no leaked oil under the car, the belly pan was clean and all fasteners were back in place. Under the hood, the engine cover was wiped clean with no traces of oil for the refill. I was thoroughly impressed with the mechanics attention to detail of a routine service. I would not hesitate to bring my car back for continued service and I want to thank management and their team for my experience.