Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
Teds Auto Sales couldn’t have made the entire buying process simpler! I found a car on cars.com, the father and son combo got us our test drive, answered all of our questions, communicated with our bank and had everything ready when we returned. The car was a fantastic value with low mileage and very clean. It runs like a dream too!
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
Mike O. Thanks for coming in on your personal day to help complete the sale, your patience were put to the test, thanks for working with our unique and trying situation. Would 100% recommend your dealership to anyone wanting to have a remarkable experience.
I wanted to write this review d/t the superior service I received from Mike Ocepek whom I belelive to be one of your newest member to your sales team. I can assure you, he was well prepared. He was able to answer all of my questions and helped me to find what I believe is the perfect car for me. Thanks again Ford montrose!!!
I was very satisfied with our experience at Godard Auto Sales and am more than happy with my "new to me" car. If you do your homework you will find that they offer quality used cars at a very fair price.The sales experience was nothing like I was used to at a brand-based dealership, and am confident that we will come back when we are ready for another vehicle. We felt very comfortable at the dealership and the low pressure environment was fabulous.
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.