It was a pleasure to work with Mike and the entire Shuttles staff. They made shopping and purchasing my Volvo a breeze. Mike was great to work with and not the stereotypical high pressure type of sales approach. From test drive, to discussing terms, to coordination of the paperwork and closing of the deal, it was all handled professionally and as painlessly as possible. Mike was even willing to help me post sale with an issue I was having with the rear window where the vehicles computerized systems needed to be re-set (something I caused). I just drove by today (one week after the sale completed), and Mike personally helped me re-set it. He is a stand up guy, and my family will definitely use Shuttles for future vehicle purchases.
Family certified motors is exactly what their name implies, your car is certified, and you are treated just like family. Everyone is helpful, but not pushy, they want you to be happy with your car after you buy it. I had shopped at many other dealers and I think I purchased at the best!
Mike Resto, our sales rep was awesome, as well as the rest of the team! Mike is the one who really made the experience very personable and enjoyable. This will be the dealership we go to for all of our future vehicle needs and wants.
Everything about the purchase was simple and professional. Gary handled all aspects with professionalism and knowledge. My vehicle has been 1st rate so far. From the initial inquiry to closing-excellent!
Found my car on Cars.com from this dealer in NH. The buying process was easy and straight forward. Tom gave me a great price on the car, but I still had to fly from PA to NH to pick it up. I was a little concerned what would happen when I landed in NH. They met me at the airport with the car and we did all the paperwork right there. I was pleasantly surprised that both the car and the agreed upon price were both as described! One month later I am still completely satisfied.
Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
I recently purchased my 2012 Honda Accord EX-L Coupe 3.5L V6 from here. This is one of the most beautiful and awe inspiring cars that I have ever seen, I'm honestly in love with my car. Pre-owned Ira also accepted my trade in, and for a reasonable price as well. I had the best time dealing with the vehicle salesmen Stephen James. He was absolutely wonderful. At this dealership, they have greatly priced vehicles to start with and are still even able to negotiate. The purchase was made easy, and everything was explained thoroughly. I even was invited to get coffees anytime that i'm in the area and chat with Stephen, and since I work at the Walgreens right across the street, I am a frequent visitor. I couldn't ask for a better experience. This is the dealership you should go to first when looking for a beautiful pre-owned vehicle. If only I could rate above 5 stars.
Simply the best, friendly, professional, knowledgeable, my local dealer in Haverhill, will not service my Volvo, and it's so worth the drive to Exeter Volvo to avoid them, look no further, this dealer in number one , a pleasure to deal with !!!
Just purchased an XC60 from Jaffarian Volvo and couldn???t be happier with the sales experience. I was never rushed or pressured to buy and the sales representative, Narek, did an outstanding job answering my questions and fitting me with a vehicle that met both my needs and financial restrictions. I would definitely purchase another Volvo from Jaffarian.
Jaffarian really has a great salesmen, who is really more than that. Narek is very helpful in several ways. 1. Texts, which helps. 2. Finds a way to get you a good price that works for you while matching a car that fits you. 3. Being on the customers side. For example, Narek talked me out of a car that was more expensive that didn't have the bells and whistles that the car he eventually did talk me into had, and the car he talked me into was actually less expensive than my original pick. 4. Communication. Narek texted me a few times to let me know what was going on after I had purchased the car.
I initially was working with Gavin via email, and then worked with Brian Chambliss when I went into the dealership, they were both phenomenal! Brian meticulously went through all of the features with me and was in general extremely knowledgeable. Both Gavin and Brian were very responsive when communicating via, calls, emails, and text messages, they were always ready to assist if needed, (down to the delivery of the vehicle which included Brian driving it to NH for me!) I never once felt pressured to make a deal which made the whole experience more relaxed and enjoyable. Jaffarian Volvo emanates professionalism and excellence, they've definitely gained a repeat customer!
I recently purchased as Volvo XC40 from Jaffarian Volvo in Haverhill. I???ve been a customer since 2007. This time, I had the pleasure of working with Narek Demirtshyan. He was so enthusiastic and knowledgeable about the Volvo cars. He made the experience thoroughly enjoyable. I alwAys expect excellent service from Jaffarian and Narek did not disappoint. Neither has the car???. It???s gorgeous! Thanks Jaffarian!
The service staff are the most friendly people you could meet. This visit was for a state inspection and to fix a brake light problem. I set up the appointment by phone and they were ready for me when I arrived. Booking in was very smooth, as always and the personal service is really unmatched any where else, like meeting old friends. These are awesome folk. While I was there they took care of another customer with exactly the same care and attention explaining what was found and how the repairs could be done.
Don and Nigel were great. They both went out of their way to make the sale work for me. I love my new Volvo! Highly recommended.
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