Like for many people, visiting a car dealership to shop for a vehicle can be intimidating. But the folks at Bill Gray are thankfully different. From my first visit to my fifth, my experience was outstanding. From the front desk, to the sale associate, to the finance person , everyone was affable and pleasant. In addition, they do not exerted any sales pressure on us. The price negotiation was downright simple. My thanks to Erin and Joe. My family and I would highly recommend this place.
comprehensive, efficient service supervised by a c
by Henry Bender from Moorestown
November 30, 2018
comprehensive, efficient service supervised by a conscientious service writer, Jean work was performed on time car was clean discussion was direct, professional and service was complete in very timely fashion
Went to the dealership fully expecting the "typical" experience. I could not have been more wrong. My wife and I were very upfront with the salesperson, telling him that we were just there to look at the vehicle, and were not in a position to purchase at this time due to a real estate transaction we have pending. Instead of tossing us aside, as we expected to happen, the salesperson answered all of our questions, and took the time to walk us through the car we went to look at.
If anyone is looking for a dealer who actually cares about what the customer says, I would HIGHLY recommend Almartin Volvo. Their people LISTEN to what you say, and make sure any information you may need, you have before leaving. Great store, great experience. We WILL be back.
One visit or one experience should not be the main evaluating criteria. I have done business with Almartin since 1980: have bought some some 5 or 6 cars. Have regular service done by them. My experience with them has always been very good. Their service dept. is genuinely busy and by and large they endeavor to do a good job. Lately they have hired a youngish service guy who is less than ideal, less helpful and brash, I try to avoid him. As a result of my car buying and service experience I am very leery to go any other dealer.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
The Sales Manager, Rich, was knowledgeable, professional and courteous.
Their whole approach was positive, and made for a good buying experience.
I would recommend trying Danvers Volvo, if you are in the market for a Volvo.
Purchasing was easy and not high pressure. Kim Knorr was great to worth with. I was able to leave and think about it overnight without the pressure. I???m very detailed and this allowed me to work it through in my head. The location is beautiful and my car is fantastic as well with a great warranty because it was certified Pre-Owned. Pleasantly surprised with Volvo as a brand honestly.
Without question the best car buying experience I've ever had. I've purchased 3 Mercedes and an Audi plus other brands. Kevin Wallace was the best most professional, warm, experienced sales person. No pressure, only customer focus. He went above and beyond. I drive 30+ miles to this dealer. Best Volvo dealer in the Valley.
I just had my new Volvo XC60 in for a minor warranty repair. My service advisor did an excellent job of handling the issue and keeping me informed of the progress on my vehicle. II would highly recommend Volvo Gilbert for any service or maintenance work.
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