Superior Buick GMC

3.3 out of 5 3.3
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Superior Buick GMC Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Superior Buick GMC Serves Detroit GMC & Buick Shoppers

...


Just a short drive from Detroit, your Superior Buick GMC is waiting for you to come on in for a test drive. We have many new and used vehicles available now in our inventory. We are able to serve our Dearborn Buick and GMC customers with these vehicles as well as service, parts and financing options.

We have a reputation for being fair and honest because we treat our customers the way that we would want to be treated. We are on Michigan Avenue, a short way from the Edsel Ford Freeway. We hope you will come and visit us today!

"The New Superior Buick GMC"

Service

Brake Replacement

$99.95 and up*

Battery Service

$24.95 and up*

Oil, Filter Change

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
48 lifetime reviews. Includes reviews of Superior Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 16, 2019

    Buyer BEWARE. I've purchased several vehicles and equipment online and this is by far the worst experience ever. My first email with Dan Alef, a sales... manager, had 3 specific questions on an 2018 Audi Q7 (with 7500 mi) I ended up buying for $53k. Was the car owned by a smoker? What condition is the exterior body in & has there been damage? Do you have 2 keys to the car? Answers- never smoked in, body is perfect with no road rash, yes I have 2 sets of keys. After having the car delivered half way across the country and Superior having been paid here is the truth: 1-the car was smoked in and actually turned out was purchased as a rental/lease car from a Canadian company and has a km speedometer that cannot be converted- and YES smoked in. 2- the front right of the car had body repair and paint work done- never disclosed. 3- I was lied to on a regular basis that Dan was sending the 2nd key (cost is $550 for new); Dan never had two keys, had me provide him a quote from a local dealer so they could send me a check. The check is on its way...the office girls are sending it...one after the other since June 19. Take your business elsewhere unless you enjoy working with people where there is absolutely no integrity. Once I owned the car, Dan never returned a phone call or email- all conversations were by phone when he answered because he thought he had a new victim to sell to. This company claims to sell all over the country. I was sent 2 temporary registration tags as the "office girls" (as I was told) could not figure out how to send me a title that could be accepted by my DMV. I ended up being denied by the local DMV as the first title was filled out and signed totally wrong and what also appeared to be by the same person representing the leasing company and Superior on the same transactions. It took just over two months and a ton of my time getting this resolved. When I did get the license plates, I got to pay even more to fix the stripped license plate bracket from Superior putting on their temp license advertisement. Just another unwelcome surprise. I rarely write reviews, but this was so bad of a transaction I couldn't restrain and don't want to see anyone else get sucked in for the same experience. I wouldn't buy a $2.00 dollar car from Superior knowing what your experience will be and once you own it, you're on your own. The only person that seemed to have any integrity was the finance manager Floyd D. In the end he went silent too after being followed up on a half dozen times on the car key check he was helping to facilitate. It was always, I'll check and get back, it should have been sent out...off to the black hole of no return, no follow up and never do what you say you'll do. I honestly think Floyd wanted to help and was shut down by the company machine. This is a nut shell compared to the amount of time wasted and frustration experienced. Most everything that was represented to me, was either false or now ignored. How hard is it to mail a check for a 2nd key you clearly said you'd send? We can't find the key so give me an Audi dealer proposal and we'll send you a check for it....all talk. TAKE YOUR HARD EARNED MONEY ELSEWHERE and you may find honesty, integrity and a positive experience but not at Superior Buick GMC.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2019

    Good Morning ?????? Ben the Service Man was very Honest and Professional we need more people like him. Thank you for the Good Customer Service Ben!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 11, 2018

    Friendly staff, super helpful, great service. Would recommend this dealership to all my friends!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 17, 2019

    I took my 2011 GMC 2011 Avalanche to be checked on Wednesday and took them until Friday 3 days to call me and tell me what's wrong with the truck. I spent... over $200.00 for a rental car. This gentleman called Michael called me told me that the repair will cost me $1600.00 and said "come and pick it up and think about the repair", I told him go ahead and do the repair, but when I went to pick up the truck the invoice was couple hundred dollars less than what he said on the phone.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 3, 2019

    I ASKED FOR A MANUFACTURES LEASE PROTECTION PLAN AND ONLY AFTER I HAD TO USE IT DID I REALIZE THEY PULLED A BAIT AND SWITCH AND STUCK ME WITH A SECOND... RATE AFTER MARKET WARRANTY THAT THEY OBVIOUSLY MAKE MORE MONEY ON. A VERY DISHONEST DEALER, RUN DON'T WALK FROM THIS DEALERSHIP....

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 3, 2019

    WATCH FOR THE BAIT AND SWITCH. I WANTED THE MANUFACTURERS LEASE PROTECTION WARRANTY AND ONLY WHEN I HAD TO USE IT DID I DISCOVER THEY PUT ME IN A LOW GRADE... AFTER-MARKET PLAN THAT THEY OBVIOUSLY MAKE MORE MONEY ON. RUN DON'T WALK AWAY FROM THIS DEALER. I MADE A MISTAKE BUYING FROM THEM BUT IT WONT EVER HAPPEN AGAIN

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to us. We regret to hear about the situation you have described regarding your warranty plan. We'd like the opportunity to ...discuss this with you. Please reach out to us at (888) 426-2901 at your earliest convenience to discuss how we can turn your experience into a positive one.

  • 1.0 out of 5
    November 28, 2018

    It was aperant that Abe was a pretty green salesman. Hi told us that our vehicle has a feature which it does not. I tried contacting him and he avoided... our calls. I tried calling Dan and he avoided our calls. It wasn’t until I left a voicemail saying that I was going to come in that Dan called me back. He told me he’d look into everything and call me back Monday (this conversation was on a Saturday). A week and a half went by with no return call. I’m beyond frustrated with this dealership. I feel that they completely lack professionalism or value client relationships.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (888) 426-2901 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    October 27, 2018

    Thank you for your patience and kind service! May GOD bless you and your business family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2018

    This place is very unprofessional!! It was March 33rd as they call it and they SCAMMED AND SABOTAGED me on a 2009 Impala that had been a rental since they... got car. The company put new brake pads on bad rotors and said I have to come to them to get my car service. Got car on April 2 needed rotors and brake pads April 12th. Dan A. is the worst sales person it looked like he was sleep the whole time. Didn't show us the carfax, but he said,"you signed a carfax". The carfax was last printed on March 27. This car was a rental, no one never owned this car. We told Dan we don't want no rental cars because people don't treat rental car right and Dan said, you right".The sales manager fell out the chair turned red and told the customer I'm dying trying to sale you a car. The contract for the warranty has the wrong date and they won't correct it! If the car was a rental for the whole time they should have reduce the price like the other rental place do. I would never buy GM again. I only did because my father retired from there and I made parts for GM.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, it is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regardi...ng this matter. Please reach out to us at (888) 426-2901. We look forward to hearing from you.

  • 5.0 out of 5
    March 30, 2018

    Gus at Superior Buick was nothing but amazing. He was so courteous and professional. I had previously been working with another dealer and my experience... was less than favorable, I drove the extra 20 miles to see Gus and he blew them out of the water. He gave me an awesome trade in price, was able to get me in an upgraded vehicle with everything I wanted. He was so accommodating to what I wanted, and I even picked my car up same day. I will never go to another dealership, it is clear why they are top rated in Michigan. Kind, courteous, professional, and they want your business.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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