High Sierra Auto Sales

2.5 out of 5 2.5

Reviews

2.5 out of 5 2.5
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 18, 2019

    Their cars are junk. They may look good but they don't run for crap. I think Todd looks for crappy good looking cars he can screw people over on. Too... many bad cars for it to be an accident.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2019

    I can not say thank you enough. Todd, Francisco and Brian were amazing. They truly care about taking care of people and getting them the best deal. Thanks... you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 28, 2019

    These people took so long putting in a stereo that they came to our house to finish!. The guy who came locked himself out ruined the rubber on the door... breaking back in. Its my husband's work truck so of course he has tools, funny tho after this guy came and worked on my husband's truck his brand new power drill was MISSING!! What's sad is people who have jobs STILL insist on stealing from other hard working people!. Those tools are our way of living! If you buy your car from here i highly recommend taking somewhere else for any service!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2019

    Bought a 2013 BMW , Cisco and Brian couldnt have been nicer, I came a long distance and the car was as advertised. They even tinted the windows for me... the same day. Car is driving great !!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    March 3, 2019

    Went here as they had they specific vehicle we were looking for, a chevy trailblazer.They got us a loan at a terrible rate, but we expected that being... young and no credit history. We thought we purchased a well running car but within a month or so figured out it was a lemon. We were forced to pay $300 a month for the first three months for full mechanical issues insurance as part of our deal for the vehicle. We had an issue with the lights turning out while driving, the side mirror didnt work, the back right window motor went out, the check engine light came on, and there was antifreeze bubbling in the coolant compartment. We brought it in and had the window issues fixed in a about a week. The check engine light, we were told it was a bad gas cap. They replaced it. (We found out later the vehicle actually has a specific warning light for a missing/faulty gas cap, so that was a blatant lie.) Im assuming they reset the computer to get rid of the check engine light, as it eventually came back on...As for the coolant bubbling and overheat issue, they said they found nothing wrong with that, but had replaced the alternator after sitting at their mechanic for ONE MONTH. AN ENTIRE MONTH. So we got our car back with an unsolved issue at the end of our three month warranty, how perfectly convenient...we ended up bringing the car to a certified mechanic and it turns out the radiator fan was actually falling off its pivot point and literally scraping plastic and not working properly, therefore making the coolant hot and overheating. Thats a $700 fix they obviously wanted to avoid. At 4 months of having the car, there was a squeeling noise coming from both front tire areas. The mechanic said that the wheel bearings were tightened 3x tighter than they are supposed to be, which caused them to be shot, although they looked new. $800. As fixing the bearings, the mechanic also noticed the brake calipers were the incorrect size, causing them to crack and wear disproportionately. The only positive is them working with you to get into the car, but after that they could care less. EXTREMELY disappointed and would never suggest to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2018

    It has been nothing but a headache, since we got our truck. First we were told the credit union is in Reno - Lies it is in Vegas and charges a 10 fee... to make my payment each month. Second the credit union sent us notice that did not get the title from the dealer after 3 months And last the credit union is idiotic they keep requesting insurance info even after I submit it and get confirmation from them. Also the truck was not inpected they said they will take care of it brakes and rotors were completely gone leaking fluids the headlights didn't work and then when I returned I was told that is why I got a good price. I WILL NEVER MAKE THE MISTAKE OF BUYING ANYTHING FROM THEM! I WILL ALSO TELL EVERYONE I KNOW AS WELL

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?