New 888-471-2072 Dealer Website
Used 888-904-6993 Email Dealer
Service 888-551-6441

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

3.8
Average based on 8 reviews
  • Prompt and helpful

    The dealership was prompt about my used car inquiry and texted me when I said that was my communication prefference. I went with a different vehic...


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    The dealership was prompt about my used car inquiry and texted me when I said that was my communication prefference. I went with a different vehicle at a different dealership because it was too good of a deal to pass up. However I would still recommend shopping at Maple Hill Auto Group.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Frustrated and insulted

    Perhaps because we have always had a favorable impression of Maple Hill Auto Group -- due to friends' experiences there and its attractive facilit...


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    Perhaps because we have always had a favorable impression of Maple Hill Auto Group -- due to friends' experiences there and its attractive facilities -- we were profoundly disappointed when we visited recently to test drive used Subarus. As we wandered around the lot looking in car windows, a salesman approached with a non-verbal attitude that we needed to make it quick because he was very busy. In the interest of conveying the most information to him in the briefest possible time, I made the mistake of telling him that, although we had not yet decided which model of Subaru we preferred, we were interested in purchasing a used car for $20K or less. As soon as he could extract himself from us, he disappeared back in the building -- explaining that he was trying to finish up another task -- leaving us alone to try to remember which cars he had "helpfully" unlocked so that we could sit inside. This was an unpleasant task on a hot July afternoon on the pavement, with cars so tightly packed on the lot that we could barely open driver's side doors. Eventually, having decided we would like to test drive a Forester and an Outback, we went inside the building, where at least we got to cool off in the air conditioning while standing in a hallway being ignored as we waited on our VIP salesman. When he could get around to helping us, he put us in a Forester and was about to send us off when we were interrupted with the information that, sorry, the car we were about to test drive had just been sold. We had to get out of the vehicle, which was embarrassing. He decided to put us in an Outback instead, but repeatedly made it clear to us that "because we could spend only $20K," we would have to settle on an older model Outback because we could not afford the newer body style. We drove an Outback, then drove a Forester, each time having to go inside the building and interrupt the salesman in his cubicle while he apparently dealt with people who would be providing him with a bigger commission. He took our information, but we never heard from him again, and within a few days were the proud owners of a used 2010 Volvo XC90 that we purchased from another dealership only a few miles away.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Not like our neighborhood dealer

    we bought our first Volvo XC 60 after driving Hondas for 40 yrs! I love the car but miss our Honda service guys. And I wish I had been given more ...


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    we bought our first Volvo XC 60 after driving Hondas for 40 yrs! I love the car but miss our Honda service guys. And I wish I had been given more time to learn about the XC 60 when we went to pick it up...Maybe it's a symptom of the next generation but they seem to go through a conversation in such speed and meager effort to really "connect". I should've been the one testing the controls, not the salesman....It's always better to do the practice run instead of watching it being done. Otherwise, I love the car....Now we just have to take the time to bond.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2007

Thank you for visiting Maple Hill Auto Group serving the greater Kalamazoo, MI area. Our goal is to make your car buying experience the best possible with prices and service that can't be beat. Maple Hill Auto Group's virtual dealership offers a wide variety of new and used cars, Audi, Hyundai, Subaru, Volkswagen, Volvo incentives, service specials, and Audi, Hyundai, Subaru, Volkswagen, Volvo parts savings. Conveniently located in Kalamazoo, MI we are just a short drive from Portage, MI and Battle creek, Mi. If you're looking to purchase your new dream car, you've come to the right place.

"Driven by Trust and Integrity"